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Category: Digital Leadership & CIO

CX Innovators - H&R Block
Clint Wheelock
Clint Wheelock

CX Innovators: Andrew Clark, H&R Block

Modernizing Infrastructure and Services for Tax Preparation
Daniel Newman

SAP Revenue for Q4 2022 Up 6% to $8.4B Euros as Cloud Up 30%

Futurum analysts Daniel Newman and Todd R. Weiss share their insights about SAP revenue for Q4 2022 up 6% to $8.4B euros as cloud up 30% as the enterprise ERP software vendor also announced total FY2022 revenue of 30.87 billion euros.
QuestionPro Workforce DEI study
Sherril Hanson

Research on Diversity, Equity, and Inclusion Shows Room for Improvement

QuestionPro Workforce President Sanja Licina Shares Insights
Shelly Kramer

It’s Simple: Efficient Businesses Run on Data

In this research brief, done in partnership with Treasure Data, Futurum principal analyst Shelly Kramer analyzes how today’s businesses can capitalize on their data, connect customer experiences across platforms, and bring customers closer to run more efficiently and effectively.
CX Innovator Series - Sri Safitri, Telkom Indonesia
Clint Wheelock
Clint Wheelock

CX Innovators: Sri Safitri, Telkom Indonesia

Improving Customer Satisfaction through Technology Investment and Process Improvement
Daniel Newman & tweiss@futurumresearch.com

IBM Q4 2022 Revenue Flat at $16.7B, But Beats Estimates

Futurum analysts Daniel Newman and Todd R. Weiss look as IBM Q4 2022 revenue is flat at $16.7B, but beats estimates, as Big Blue revenue gains across most business units as difficult macroeconomic conditions continue.
Steve Vonder Haar

MediaPlatform Introduces MediaPlatform Autocaster Feature Enabling Automated Webcast Replay

Steve Vonder Haar, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, covers news of MediaPlatform’s launch of MediaPlatform Autocaster, a feature designed to enable automated webcast reply and why that’s of interest in the enterprise video production arena.
Daniel Root

Jupiter’s Pana34 to Be Featured in Barcelona at Integrated Systems Europe (ISE)

Daniel Root, senior analyst with Wainhouse, part of The Futurum Group family of companies, covers Jupiter’s Pana34 desktop display and the impact of 21:9 aspect ratio devices on hybrid work.
Daniel Newman

Microsoft Revenue Hits $52.7B for Q2 FY23, Up 2% YoY

Futurum analysts Daniel Newman and Todd R. Weiss share their insights as Microsoft revenue hits $52.7B for Q2 FY23, up 2% YoY, as the Azure cloud, Windows, and business productivity tech giant announces its latest quarterly earnings.
CX innovator Deba Sahoo of Fidelity Investments
Clint Wheelock
Clint Wheelock

CX Innovators: Deba Sahoo, Fidelity Investments

Elevating Digital CX in the Investment Management Sector
Healthcare employee experience and patient experience
Sherril Hanson

Healthcare Workers Struggle With EX; Patient Experience Lags

Qualtrics Data Points to Areas of Concern for Employees and Targeted Areas of Improvement for Patients
Ron Westfall

Intelligent Edge Demands Make High-Performance Memory and Storage Essential

In our latest research brief, Intelligent Edge Demands Make High-Performance Memory and Storage Essential — done in partnership with Micron — Futurum Analysts Daniel Newman and Ron Westfall explore the intelligent edge ecosystem, the embedded business market, and the technologies that will play an integral role in optimizing edge capabilities now and in the future.
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