Category: Data Intelligence, Analytics, & Infrastructure

Best of breed customer experience software
August 29, 2022

Best-of-Breed versus Single Vendor Software

August 26, 2022

Marvell Sustains Impressive Market Momentum with Robust Q2 Fiscal 2023 Financial Results

Futurum’s Ron Westfall and Daniel Newman examine Marvell Technologies financial results for the second quarter of fiscal year 2023 and why they confirm Marvell as a major player across the...
Customer Experience Technology Guide
August 22, 2022

Demystifying the CX Technology Stack

Customer data and analytics
August 19, 2022

New CMO Council-GfK Report: Marketers Lack Confidence in Their Own Data

August 15, 2022

AWS Expands File Storage Performance

August 11, 2022

Using AWS Services for Cyber-Resiliency

Oracle customer experience layoffs
August 9, 2022

Oracle Cuts 5,000 Jobs in CX Division and in Marketing

August 5, 2022

Life After Optane

August 4, 2022

Confluent Q2 2022 Revenue Up 58% to $139M as Growth Continues

Futurum senior analyst Steven Dickens provides his take on Confluent’s Q2 earnings. As clients look to innovate and integrate data flows as part of digital transformation efforts, Kafka is playing...
Bain NPSx customer experience
August 2, 2022

Bain & Company Launches NPSx for CX Training and Certification

Digital customer engagement
July 29, 2022

Khoros, EveryoneSocial Combine Digital Customer Engagement, Employee Advocacy

July 26, 2022

Talking IBM & SAP Earnings, Chips Act, Intel Arc A750, Alexa Live, Microsoft Contact Center – The Six Five Webcast

This week's episode of The Six Five Webcast, hosted by Patrick Moorhead and Daniel Newman., covers the latest IBM & SAP Earnings, the Chips Act, Intel's new Arc A750, news...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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