Category: AI

If customer experience is the center of digital transformation, customer relationship management (CRM) must be central to managing that experience. The following are a few ways companies are using AI with their CRM platforms to improve customer management and how software companies are creating solutions to meet the needs of their customers.
Taking a look into the biggest digital transformation trends in manufacturing for the year 2020 including IoT, 5G, Predictive Analytics and more.
Where are we at with facial recognition software and where is it going? What are the privacy implications and how should marketers and brands be considering putting the technology to good use?
With the launch of 14 new Alexa Devices, Amazon is about to become an even bigger staple in our lives and the data is the real win for the commerce giant!
AWS has expanded its partnership with industry leading Graphics Processor Unit (GPU) manufacturer NVIDIA to offer improved GPU based cloud instances.
This week at the AI Hardware Summit, Qualcomm demonstrated its Cloud AI 100 inference chip that will be available in 2020. Analyzing this weeks introduction.
Voice technology is about to become a big component to powering CRM with companies like Salesforce and Microsoft betting on the impact of voice technology, AI and chatbots for CRM.
Technology is transforming healthcare at a rapid pace. From direct-to-consumer products that can allow patients to track and monitor their own health, to the impact telehealth is having on rural healthcare, to how wearables and AI are changing the game when it comes to patient care, to how AI and machine learning are diagnosing PTSD — there’s much to be excited about.
What are the enterprise AI trends that we are seeing now and where are we headed? Let’s take a look at the status of AI in the enterprise.

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