November 9, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, shares insights into strategic performance management platform provider 15Five’s latest platform enhancements, designed to support strategic HR....
November 8, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, chats with FOUNT Global cofounders to learn more about the company’s SaaS platform, which is designed to identify work friction points and...
November 7, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into Alchemer’s product portfolio expansion with the introduction of Alchemer Digital, which can support both web and mobile engagement....
November 6, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, interviews Kimberly Woods, from Amtrak, to discuss the company’s latest CX enhancements, which include support across the physical and digital experience....
October 27, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into Cisco Webex contact center-related announcements at WebexOne. AI will be used to reduce contact center agent burnout and...
October 27, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, interviews Dr. Ben Granger, chief workplace psychologist at Qualtrics, and shares insights into how Southwest Airlines is supporting frontline workers and the...
