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Author: Shelly Kramer

The Futurum Group’s Shelly Kramer reviews the Cybersecurity & Infrastructure Security Agency (CISA) Ransomware Vulnerability Warning Pilot (RVWP) pilot program designed to proactively warn critical infrastructure entities of unpatched vulnerabilities on their systems that put them at risk of a ransomware attack and also shares how to get your organization enrolled in the pilot program.
The Futurum Group’s Shelly Kramer covers the introduction of Einstein GPT for Salesforce Service Cloud and what this means for customer service teams who are under pressure to deliver real-time personalized experiences for their customers.
The Futurum Group’s Shelly Kramer takes an in-depth look at what the Salesforce announcement of integrating Einstein GPT in Salesforce Sales Cloud means for sales teams and their customers. Automated sales capabilities, intelligent insights to help drive strategy, and delivering on the personalized interactions that customers demand at scale are a few of the reasons to be excited about this news.
The Futurum Group’s principal analyst Shelly Kramer examines the newly announced collaboration between Salesforce and Accenture to create an acceleration hub for gen AI for CRM tech, and shares thoughts on what it will mean for generative AI for CRM adoption, in particular, the scaling up of Einstein GPT for CRM technologies.
The Futurum Group principal analyst Shelly Kramer takes a look at Slack's recent announcement of the new generative tool, Slack GPT, and how it will enhance the Slack communication platform.
The Futurum Group’s Shelly Kramer examines the selection of both IBM and Stony Brook University by the City of New York to anchor the New York Climate Exchange, an institution for a new center for climate change and resiliency research on Governors Island.
The Futurum Group’s president and chief evangelist Shelly Kramer shares thoughts on announcements from Zoho focused on serving the small to midmarket customer with Zoho Apps, a suite of offerings designed to assist even in the early stages of business startup. Zoho Apps is designed to assist in myriad ways, but there are still some challenges ahead.
The Futurum Group’s Shelly Kramer covers news that Pexip has received FedRAMP authorization for its Pexip Government Cloud cloud services solution for videoconferencing and collaboration and explores how that should provide a solid assist for Pexip as it pursues business from federal agencies.
Ron Westfall and Shelly Kramer explore why they see Nokia bolstering its overall competitive position, especially across the mobile ecosystem, through its six strategic pillars underpinned by key enablers, can help swiftly broaden Nokia’s overall digital ecosystem influence and presence.
The Futurum Group’s Shelly Kramer takes an in-depth look at the newly launched NIST Trustworthy & Responsible Artificial Intelligence Resource Center, which has been developed to provide resources, an international standards hub, metrics resources for AI systems testing, software tools and guidance for those developing AI technologies.
In this episode of the Futurum Tech Webcast, Futurum’s Shelly Kramer sits down for a conversation with Sandrina Sieverdingbeck, Head of Strategy & Corporate Development for Salzgitter AG, and Stefan Weisenberger, head of the Mill Products & Mining business unit for SAP about the drive for green steel for a fascinating conversation about sustainability and the drive for green steel, and how Salzgitter AG is leading the transformation to a low carbon steel industry.