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Author: Keith Kirkpatrick

Google Strengthens Workspace With Zero-Trust and Digital Sovereignty
August 30, 2023

Google Strengthens Workspace With Zero-Trust and Digital Sovereignty

Keith Kirkpatrick, Research Director at The Futurum Group covers AI-backed security enhancements to Google Workspace, and discusses the importance of multiple security layers in hybrid and remote work environments and...
Salesforce Announces New Innovations for Field Service Workers
August 28, 2023

Salesforce Announces New Innovations for Field Service Workers

Keith Kirkpatrick, Research Director at The Futurum Group, covers the announcement of Salesforce’s Field Service features, and discusses how these AI-enhanced tools address unmet needs of service workers....
Twilio Debuts CustomerAI Privacy Ladder and AI Nutrition Facts Labels
August 25, 2023

Twilio Debuts CustomerAI Privacy Ladder and AI Nutrition Facts Labels

Keith Kirkpatrick, Research Director at The Futurum Group covers the announcement of Twilio’s CustomerAI Privacy Ladder and AI Nutrition Facts Labels, and discusses how these are good tools for ensuring...
Adobe Express With Firefly Beta Is Now Generally Available
August 25, 2023

Adobe Express With Firefly Beta Is Now Generally Available

Keith Kirkpatrick, Research Director at The Futurum Group covers the general availability of Adobe Express, and discusses how Adobe’s suite of creative apps provides enterprises with improved workflows and flexibility....
Salesforce Announces Field Service GPT for Field Service Workers
August 22, 2023

Salesforce Announces Field Service GPT for Field Service Workers

Keith Kirkpatrick, Research Director at The Futurum Group covers Salesforce’s forthcoming Field Service GPT offering, and discusses how generative AI is a natural fit for workers who may only have...
OpenText Aviator Delivers Generative AI Use Cases Beyond CX
August 18, 2023

OpenText Aviator Delivers Generative AI Use Cases Beyond CX

Keith Kirkpatrick, Research Director at The Futurum Group covers the release of OpenText Aviator, the company’s generative AI product suite, and discusses how the focus on back-office use cases will...
August 17, 2023

Voiceitt Launches Accessible and Inclusive Voice-Enabled Experience App

Keith Kirkpatrick, Research Director at The Futurum Group covers Voiceitt’s launch of its new application that will allow people with speech disabilities to easily communicate with others, and the possible...
Salesforce Announces Major Design Update to Slack Platform
August 17, 2023

Salesforce Announces Major Design Update to Slack Platform

Keith Kirkpatrick, Research Director at The Futurum Group covers the launch of Slack’s major user interface redesign, and discusses why this is good for Slack and its users....
ADP Announces Acquisition of Low-Code Automation Tool Provider Sora
August 15, 2023

ADP Announces Acquisition of Low-Code Automation Tool Provider Sora

Keith Kirkpatrick, Research Director at The Futurum Group covers ADP’s acquisition of Sora, a low-code intelligent workflow automation and data integration tool focused on unifying HR data, and discusses the...
Cisco Enhances Its Extended Detection and Response Ransomware Solution
August 15, 2023

Cisco Enhances Its Extended Detection and Response Ransomware Solution

Keith Kirkpatrick, Research Director at The Futurum Group covers Cisco’s XDR solution’s integrations of Cohesity DataProtect and DataHawk to identify and respond to ransomware attacks, and discusses the vulnerabilities of...
Luminar Q2 Earnings Beat Expectations, Revenue Grows to $16.2 Million
August 10, 2023

Luminar Q2 Earnings Beat Expectations, Revenue Grows to $16.2 Million

Daniel Newman and Keith Kirkpatrick at The Futurum Group cover Luminar’s Q2 2023 earnings, and examine the key factors that will help position the LiDAR technology provider for future success...
Zoom Announces Developer Ecosystem Framework
August 8, 2023

Zoom Announces Developer Ecosystem Framework

Keith Kirkpatrick, Research Director at The Futurum Group covers Zoom’s newly announced Developer Ecosystem Framework, and discusses how it will be used to support current customer application preferences while also...

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