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Author: Keith Kirkpatrick

Automation Anywhere Unveils Generative AI-Driven Automation Platform
October 5, 2023

Automation Anywhere Unveils Generative AI-Driven Automation Platform

Keith Kirkpatrick, Research Director at The Futurum Group, covers Automation Anywhere’s new generative AI enhancements to its automation platform and highlights the company’s focus on targeting repetitive task use cases....
IBM Quantum Network Partner Q-CTRL Offers Quantum Error Suppression
October 5, 2023

IBM Quantum Network Partner Q-CTRL Offers Quantum Error Suppression

Keith Kirkpatrick, Research Director at The Futurum Group, covers IBM quantum partner Q-CTRL’s quantum error suppression technology and discusses why it will help accelerate the commercial use of quantum technology....
Workday Announces Generative AI Capabilities for Finance and HR
October 4, 2023

Workday Announces Generative AI Capabilities for Finance and HR

Keith Kirkpatrick, Research Director at The Futurum Group, covers Workday’s announcement of generative AI functionality being embedded across finance and HR workflows, and discusses the importance of trust and transparency...
October 3, 2023

Salesforce Announces Deal To Buy AI Bot Provider Airkit.ai

The Futurum Group’s Keith Kirkpatrick and Sherril Hanson share their impressions of the Salesforce acquisition of Airkit.ai and discuss how the company’s bots might be integrated into Sales Cloud Einstein....
SugarCRM Survey Shows CRM Taking on More Strategic and Tactical Roles
October 3, 2023

SugarCRM Survey Shows CRM Taking on More Strategic and Tactical Roles

Keith Kirkpatrick, Research Director at The Futurum Group, covers the SugarCRM State of CRM Survey results, and discusses how the results underscore the major trends occurring with CRM platforms, sales...
ServiceNow Vancouver Embeds Generative AI Into Now Assist Workflows
September 27, 2023

ServiceNow Vancouver Embeds Generative AI Into Now Assist Workflows

Keith Kirkpatrick, Research Director at The Futurum Group, covers ServiceNow’s Now Platform Vancouver Release and discusses the Now Assist generative AI strategy, pricing, and first-mover status among platform vendors....
Oracle Announces AI-Powered EHR and Clinical Digital Assistant
September 27, 2023

Oracle Announces AI-Powered EHR and Clinical Digital Assistant

Keith Kirkpatrick, Research Director at The Futurum Group, covers Oracle’s EHR enhancements, including open APIs and a clinical digital assistant, and discusses why integration and data security will be paramount...
Adobe Delivers Digital Experiences via E-Commerce and Workflow Apps
September 25, 2023

Adobe Delivers Digital Experiences via E-Commerce and Workflow Apps

Keith Kirkpatrick, Research Director at The Futurum Group, discusses Adobe’s lesser-known Adobe Commerce and Adobe Workfront applications, and analyzes how they leverage the power of Adobe’s Creative software....
Red Hat Collaborates With Intel To Deliver Industrial Edge Platform
September 25, 2023

Red Hat Collaborates With Intel To Deliver Industrial Edge Platform

Keith Kirkpatrick, Research Director at The Futurum Group, covers the release of Red Hat and Intel’s new industrial edge platform and discusses the benefit of using an open-standards approach to...
WalkMe’s Digital Adoption Platform Helps Drive Software Stack ROI
September 22, 2023

WalkMe’s Digital Adoption Platform Helps Drive Software Stack ROI

Keith Kirkpatrick, Research Director at The Futurum Group, covers WalkMe’s Digital Adoption Platform and discusses why the tool is useful for organizations that are expanding or consolidating their software tech...
Firefly Announcement Details Adobe Enterprise Generative AI Approach
September 21, 2023

Firefly Announcement Details Adobe Enterprise Generative AI Approach

Keith Kirkpatrick, Research Director at The Futurum Group, covers the GA launch of Adobe Firefly, and discusses how Adobe’s price hikes strike a balance between supporting experimentation and the real-world...
Salesforce Announces Einstein Copilot and Einstein Copilot Studio
September 19, 2023

Salesforce Announces Einstein Copilot and Einstein Copilot Studio

Keith Kirkpatrick, Research Director at The Futurum Group, covers the launch of Salesforce Einstein Copilot and Einstein Copilot Studio, and discusses how trust is at the center of Salesforce’s AI...

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