Quantum Workplace Releases New Generative AI-Enabled Features
Keith Kirkpatrick, Research Director with The Futurum Group, covers the release of new enhancements to Quantum Workplace’s platform that are designed to improve efficiency and jumpstart productivity.
ServiceNow Releases Now Platform Washington D.C. Update
Keith Kirkpatrick, Research Director with The Futurum Group, covers the release of Washington D.C., ServiceNow’s first platform launch of 2024, which offers more generative AI, workflow automation capabilities, and a unified interface.
Enterprising Insights, Episode 17: Embedding AI into Workflows to Improve Efficiencies
Keith Kirkpatrick, Research Director at The Futurum Group, discusses the use of generative AI to improve efficiency within the flow of work, focusing on apps within the healthcare space.
Adobe Posts Solid Q1 FY 2024 Quarter on $5.18B in Revenue
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Adobe’s Q1 FY 2024 earnings, which featured strong overall revenue and subscription revenue growth and record use of generative AI tools.
Zendesk to Acquire Service Automation Provider Ultimate
Keith Kirkpatrick, Research Director with The Futurum Group, covers Zendesk’s planned acquisition of Service Automation Provider Ultimate and discusses how certain capabilities will help drive more adoption of automated bots.
Google Cloud Announces Generative AI Advances at HIMSS
Keith Kirkpatrick, Research Director with The Futurum Group, covers Google’s AI-focused announcements from the HIMSS conference and discusses the most interesting AI use cases, potential benefits, and future opportunities for the platform vendor.
Oracle Fusion Cloud Applications Suite Adds New GenAI Capabilities
The Futurum Group’s Keith Kirkpatrick covers Oracle’s announcements of Fusion Cloud Applications’ new generative AI capabilities and discusses the most interesting use cases, potential benefits, and future opportunities for the platform vendor.
Enterprising Insights, Episode 16: Mid-Market SaaS Applications
Keith Kirkpatrick, Research Director at The Futurum Group, discusses the opportunity for SaaS vendors in the mid-market, covering the differences in the buying criteria and product demands between buying types, and discusses how generative AI may be a game-changer in the market.
Enterprising Insights: Deploying AI Responsibly to Offer Relevant and Timely Personalization
Keith Kirkpatrick, Research Director at The Futurum Group, speaks with Kathryn Murphy, Senior VP, Product & Design with Twilio, about CX, personalization, and AI, and how it can also be used to improve customer and employee journeys.
Salesforce Announces Public Beta Availability of Einstein Copilot
The Futurum Group’s Paul Nashawaty and Keith Kirkpatrick cover the public beta release of Einstein Copilot and discuss how Salesforce has avoided many of the public blunders around generative AI.
Enterprising Insight, Episode 15: Text-to-Image Generation for Enterprises
Keith Kirkpatrick, Research Director at The Futurum Group, covers the benefits and challenges of using text-to-image tools within the enterprise, and discusses the need for strong and accurate model guardrails to protect against toxicity, bias, and inaccuracies.
SAP Announces Generative AI Features with Datasphere Platform Upgrade
Keith Kirkpatrick, Research Director at The Futurum Group, covers SAP’s Datasphere-related announcements, and discusses how these new features and tools will help customers more easily interact with, manage, and derive insights from their data.
