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Author: Alex Gaw

Chilean Startup Sees Video Chat as an Efficient Way to Reduce Cart Abandonment Rate
Salesforce+ Features Original Videos and Conference Content from the CRM Giant
The Israeli-Based Software Developer Will Earmark the Money to Boost Company Growth
Inflation, Supply Chain Issues, and Transparency are Questions of Concern for Shoppers
Companies Also Struggle to Deliver Good CX in the Overall Goal to Boost Business
Up to 40% of Agents Leave Their Jobs Each Year, Impacting CX
Creatio’s Core CRM Platform Replaces Volition’s Legacy System
Combination Accelerates Intuit’s Vision to Provide an End-to-End Customer Growth Platform for Small and Mid-Market Businesses
CX Suite and EX Suite Form Part of Alvaria Enterprise Contact Center Portfolio
Brands like Nespresso, L’Oreal, and MetLife Are Early Adopters