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Author: Alex Gaw

Alex Gaw

Consumers Favor Sustainable Brands, but Retailers Believe Otherwise

Sharp Disconnect Exists Between What Brands and Consumers Believe on Sustainable Shopping
Alex Gaw

In Product Reviews, Review Volume and Recency Both Count for Shoppers

Greater Exposure to Reviews Translates to Higher Conversion Rates for Purchasing
Alex Gaw

Tealium Report: Customer Data Platforms Now Indispensable to Business

Marketers Report Quick Payback and Return on Investment from the Technology
Alex Gaw

Digital Agency LaneTerralever to Acquire Marketing Firm Convince & Convert

Experience Dynamic, A New Collective of Integrated Companies, Also to Launch
Alex Gaw

The Arrival of a New Year Brings More Funding to the CX Market

Three CX Companies Get Millions of Dollars in Fresh Capital and Support
Alex Gaw

EX Platform Provider WeSpire Unveils New Employee Carbon Management Solution

Fresh Approach Enables Companies to Measure and Reduce Employee Emissions
Alex Gaw

New Report Affirms Imperative Role of CXM Solutions for 2022

Agility and Speed Are Key Elements This Year, Says GetFeedback Study
Alex Gaw

Amdocs Wins String of Awards and Industry Recognition

Honors and Awards Received This Year Were in Four Categories
Alex Gaw

Activist Investor Jana Partners Calls for Zendesk to Abandon Acquisition of Momentive Global

Jana Says Proposed Deal Will Destroy Zendesk Shareholder Value
Alex Gaw

Insightly Leadership Team Offers CX Advice for Businesses to Succeed in 2022

Executives Identify Key Challenges and Provide Tips to Navigate CX Landscape
Alex Gaw

CX Rebounds in Importance for Consumers in Malaysia

Brands and Businesses Must Invest in the Consumer, Says Report
Alex Gaw

Clarivate Acquires Patient Connect to Address Increasing Need for Global Personalized Data

Expanded Worldwide Offerings Will Help Life Science Companies Make Data-Driven Decisions Tailored to Their Patient Population
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