Author: Alex Gaw

February 10, 2022

WorkForce Software Fine-Tunes Labor Forecasting Tool

February 8, 2022

Companies Join Forces to Partner on CX Initiatives

February 8, 2022

CX Acquisitions and Investments Continue to Make 2022 an Active Year for Market Development

February 4, 2022

From Consumers to Workers, New Research Reports Shed Light on a Range of CX Perceptions and Trends

February 1, 2022

Worldwide Social Media Ad Spending Soared to New Highs in 4Q 2021

January 28, 2022

CX Acquisitions and New Funding Rounds Are Well Underway in January

January 27, 2022

Brands Must Rethink Customer Data Strategies as Website Cookies Are Retired

January 26, 2022

US Workers 55 Years Old and Older Leave Their Jobs From Lack of Management Support

January 25, 2022

Merkle B2B Integrates gyro and Merkle|DWA to Create a Full-Service CX Management Offering

January 21, 2022

Medallia Announces Acquisition of UK Journey Orchestration Firm Thunderhead

January 21, 2022

Customer-Facing Workers in UK Are Burned Out

January 21, 2022

Microsoft Introduces New Features in Teams and Viva to Help Frontline Workers

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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