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Author: Alex Gaw

February 10, 2022

WorkForce Software Fine-Tunes Labor Forecasting Tool

February 8, 2022

Companies Join Forces to Partner on CX Initiatives

February 8, 2022

CX Acquisitions and Investments Continue to Make 2022 an Active Year for Market Development

February 4, 2022

From Consumers to Workers, New Research Reports Shed Light on a Range of CX Perceptions and Trends

February 1, 2022

Worldwide Social Media Ad Spending Soared to New Highs in 4Q 2021

January 28, 2022

CX Acquisitions and New Funding Rounds Are Well Underway in January

January 27, 2022

Brands Must Rethink Customer Data Strategies as Website Cookies Are Retired

January 26, 2022

US Workers 55 Years Old and Older Leave Their Jobs From Lack of Management Support

January 25, 2022

Merkle B2B Integrates gyro and Merkle|DWA to Create a Full-Service CX Management Offering

January 21, 2022

Medallia Announces Acquisition of UK Journey Orchestration Firm Thunderhead

January 21, 2022

Customer-Facing Workers in UK Are Burned Out

January 21, 2022

Microsoft Introduces New Features in Teams and Viva to Help Frontline Workers

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