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Tag: Travel & Hospitality

Sherril Hanson

Expedia’s Top 2022 Travel Tech Trends Have a Heavy CX Focus

Sherril Hanson

CX in Gaming: Personalization and Customer Relationship Management

Sherril Hanson

Contactless Technology Adoption Shows No Sign of Slowing in Travel & Hospitality

Sherril Hanson

Training, Safety, Communication, and Flexibility Are Major EX Issues Facing the Travel & Hospitality Industry

Sherril Hanson

Customer Relationship Management in Travel & Hospitality

Sherril Hanson

Passenger Tracking Systems: A Behind the Scenes CX Technology

Sherril Hanson

Staffing Issues Continue in Travel and Hospitality

Sherril Hanson

Customer Data and Analytics: Redpoint Global and the Golden Record

Sherril Hanson

Travel & Hospitality Sector Turns to Self-Service

IVR and AI Technologies to Increase Efficiencies and Smooth Out Frictions
Sherril Hanson

Alexa Smart Properties for Hospitality Launches in the UK

Sherril Hanson

Customer Feedback in Travel and Hospitality: Inputs from Everywhere and Anywhere

Sherril Hanson

Contactless Trends in Hospitality that Improve CX and Calm COVID-19-Weary Nerves

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