Login

Tag: Surveys

Alex Gaw

Bad CX Accounts for $4.7 Trillion in Global Consumer At-Risk Sales

Two Qualtrics Studies Quantify the Value of Positive Customer Experiences
Alex Gaw

Personalization Is Important, but Marketers Face Many Obstacles

Marketers Are Challenged by Technical Issues and Legacy Infrastructure
Keith Kirkpatrick

B2B Personalization for CX Vendors

Alex Gaw

Retailers Deploy AI to Improve CX and Drive Revenue

Amazon’s Dominance, Supply Chain Disruptions, and Record Holiday Spending Are Projected
Alex Gaw

Acquia Study: Marketers Changed Digital CX Strategies While the Pandemic Raged On

Report Also Surveys Personalization and Privacy Issues
Alex Gaw

Significant Disconnect Exists Between Consumers and Business Leaders on Issues of Trust

Leaders Tend to Overestimate Consumer Confidence Levels, While Reality Is Much Starker
Alex Gaw

EY Survey: “Omnisumers” Offer Energy Providers a New Customer-Focused Opportunity

Energy Customers Are More Engaged and Willing to Pay for New Energy Solutions
Keith Kirkpatrick

Using Video to Improve CX

Alex Gaw

Medallia Research: Three Practices Separate EX Leaders from Laggards

Employee Well-Being Forms the Cornerstone of Best Practices
Alex Gaw

Online Shoppers Have Big Expectations This Holiday Season

But Only Those Brands That Connect With Consumers Will Win
Alex Gaw

Survey: More US Employees Feel Empowered to Discuss Well-Being Issues With Employers

Work-Life Flexibility Is Important, but Return to Office Is a Stressor
Keith Kirkpatrick

Managing CX Amid Supply Chain Delays and Disruptions

Become a Client

The Futurum Group

(833) 722-5337

501 West Ave., Suite 2102
Austin TX 78701

Linkedin Youtube Facebook

Welcome to The Futurum Group

Login to The Futurum Group
Login to Futurum Intelligence Platform
Login to Futurum Labs Research Library

Thank you, we received your request, a member of our team will be in contact with you.