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What we do
Business Economic Value
Data & Intelligence
Media Activation & Custom Projects
Research & Advisory
Testing, Labs & Validation
What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
AI Platforms
Cybersecurity & Resilience
Data Intelligence, Analytics, & Infrastructure
Digital Leadership & CIO
Ecosystems, Channels, & Marketplaces
Enterprise Software & Digital Workflows
Intelligent Devices
Semiconductors, Supply Chain, & Emerging Tech
Software Lifecycle Engineering
News and Insights
The Futurum Network
Insights
Research Reports
Futurum Intelligence
Futurum Labs Research Library
Industry News
Vertical Insights
Technology Insights
Portfolio Companies
Signal65
Six Five Media
Tech Field Day
Techstrong
Visible Impact
Media
The View from Davos 2025
Techstrong Live Stream
Futurum Tech Webcast
The Six Five Webcast
The Main Scoop
™
Making Markets Podcast
Infrastructure Matters
The 5G Factor
DevOps Dialogues
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Marketing: Art & Science
About
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Clients and Testimonials
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Tag: Case Studies
April 3, 2023
Alex Gaw
Industry News
Customer Wins for Cognizant, Freshworks, Oracle, MoEngage, and Lattice
Wins Include Volkswagen Ireland, KoinWorks, Hibbett, NorthLadder, and Finance Services
March 22, 2023
Alex Gaw
Industry News
Customer Wins for Amperity, Medallia, ASAPP, RetailNext, and NICE
Partnership Initiatives Benefit MillerKnoll, Holiday Inn Club Vacations, Khalsa Credit Union, Peltz Shoes, and LanguageLoop
March 8, 2023
Alex Gaw
Industry News
Customer Wins for Cogito, Medallia, SugarCRM, DecisivEdge, and Konnect Insights
Partnerships Are Formed with Two US Health Firms, Nomad Health, ARA, and Zepto
March 7, 2023
Alex Gaw
Industry News
Customer Wins for Freshworks, MoEngage, Qualtrics, Medallia, and Amperity
Partners Are India Public Sector, myco, Manchester City, GitHub, and Rhone
March 1, 2023
Alex Gaw
Industry News
Customer Wins for SugarCRM, Adobe, Nvidia, Salesforce, and Conduent
Partners Include Fern Energy, Qualcomm, Airtel, Santander UK, and Virgin Atlantic
February 28, 2023
Alex Gaw
Industry News
Amdocs Teams Up with New Partners in CX Projects
Partners Include Vodafone Ireland, Telefonica Germany, Three UK, and Bank Hapoalim
Digital Leadership & CIO
February 24, 2023
Sherril Hanson
Industry News
5 Questions with Marco Toscano, Director of CX, Denver International Airport
Supporting Positive Customer Journeys in the World’s Third Busiest Airport
February 24, 2023
Alex Gaw
Industry News
Customer Wins for UJET, Sprinklr, Perceptyx, InMoment, and Pisano
Partners Include Outdoorsy, Qatar Business Bureau, Downer NZ, and BKT
February 6, 2023
Alex Gaw
Industry News
Customer Wins: Google Cloud and Deloitte, UKG, Sprinklr, goHappy, and Medallia
Partnerships Formed with Kroger, TravelBrands, Ferrara Candy, Distinctive Living, and SelectBlinds
Digital Leadership & CIO
January 31, 2023
Alex Gaw
Industry News
CX Customer Wins for Ytel, RingCentral, Sprinklr, Talkdesk, and MoEngage
Partners Include Big Pharma Firm, MegaCorp Logistics, El Cortes Ingles, Apple Federal Credit Union, and Jazeera Airways
December 28, 2022
Alex Gaw
Industry News
New Customer Wins for Cogito, Salesforce, Oomiji, RingCentral, and Relay42
Partners Include Jos Alukkas, FuelFood.io, Westland Insurance, and digitalAudience
December 12, 2022
Alex Gaw
Industry News
Customer Wins for Google, Konnect Insights, Algolia, MoEngage, and Qualtrics
Partners Include Segra, Zomato, Harry Rosen, Chefaa, JobsForHer, Covenant Physician Partners, Intermountain Healthcare, and Shannon Medical Center
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