Tag: artificial intelligence

Capitalizing on AI Transformation - The Six Five On the Road
March 7, 2024

Capitalizing on AI Transformation – The Six Five On the Road

Alex Cho, President of Personal Systems at HP, shares his insights on how HP is embracing AI to redefine the PC industry, enhance hybrid meetings, and ensure top-notch security, heralding...
Juniper AI-Native Networking – Making Every Connection Count
February 27, 2024

Juniper AI-Native Networking – Making Every Connection Count

Rami Rahim, CEO at Juniper Networks, joins Daniel Newman to share his insights on AI-native networking and its significant impact on the industry, offering a glimpse into Juniper’s innovative approach...
Synopsys Reports Record Quarterly Revenue for Q1 FY 2024
February 27, 2024

Synopsys Reports Record Quarterly Revenue for Q1 FY 2024

The Futurum Group’s Daniel Newman shares his insights on the recent release of the Synopsys earnings numbers for Q1 FY 2024 and the outlook for the rest of the year....
WalkMe Q4 2023: The Company Reaches a Record Profitability Milestone
February 22, 2024

WalkMe Q4 2023: The Company Reaches a Record Profitability Milestone

The Futurum Group’s Daniel Newman, Sherril Hanson, and Keith Kirkpatrick of The Futurum Group cover WalkMe’s Q4 2023 earnings. The company rounded out a transformational 2023 with strong results, continued...
Genpact and ServiceNow to Offer Source-to-Pay Applications
February 16, 2024

Genpact and ServiceNow to Offer Source-to-Pay Applications

Keith Kirkpatrick, Research Director with The Futurum Group, covers Genpact and ServiceNow’s Source-to-Pay application and discusses why this deal may be a blueprint for others to follow in the enterprise...
ActionIQ CXAI Bringis Together Generative AI Data and Content
January 30, 2024

ActionIQ CXAI Brings Together Generative AI Data and Content

Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into ActionIQ’s CXAI, a new solution that brings together generative AI data and content to support CX, marketing and...
Employee Experience: A Look Back and A Look Ahead
January 23, 2024

Employee Experience: A Look Back and A Look Ahead

Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into 2023 employee experience trends as well as a look ahead at what to expect in 2024....
2023 Customer Experience Trends and a Look Ahead
January 18, 2024

2023 Customer Experience Trends and a Look Ahead

Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into 2023 customer experience trends as well as a look ahead at what to expect in 2024....
CES 2024: Siemens Ups Developer Profile with Xcelerator Portal
January 17, 2024

The Drill Down

How Are People Feeling About Their Retail Experience? Not Great …
January 17, 2024

How Are People Feeling About Their Retail Experience? Not Great …

Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on IBM’s latest research that shows consumer dissatisfaction with both in-person and online retail shopping experiences and provides key...
Navigating the Legal Landscape New York Times OpenAI and Microsoft Lawsuit
December 28, 2023

Navigating the Legal Landscape: The New York Times, OpenAI, and Microsoft Lawsuit Unveils the Future of Generative AI

Daniel Newman, Chief Analyst at The Futurum Group, shares his insights on the lawsuit between the New York Times, OpenAI, and Microsoft, which serves as a harbinger of challenges and...
Human Touch Still Needed in Customer Service Interactions
December 27, 2023

Human Touch Still Needed in Customer Service Interactions

Sherril Hanson of The Futurum Group digs into recent research from Cogito that points to the continued desire for human agents for customer service experiences....

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