Tag: artificial intelligence

December 14, 2021

Five Questions for Rich Green, Chief Product Officer with SugarCRM

November 30, 2021

Netomi, Mixpanel, and Judo Raise Fresh Capital in New Funding Rounds

November 18, 2021

Exotel Acquires Chatbot Developer Cogno AI

November 17, 2021

Thoughts on Future Proofing Organizations in a Post-Pandemic World with PROS Ulrich von Beck – Futurum Tech Webcast Interview Series

In this episode of the Futurum Tech Webcast – Interview Series, Futurum lead analyst Shelly Kramer is joined by PROS VP of sales/strategic consulting Ulrich von Beck for a conversation...
November 15, 2021

Telecom Providers See AI as the Secret Sauce for CX

November 8, 2021

Retailers Deploy AI to Improve CX and Drive Revenue

October 27, 2021

Travel & Hospitality Sector Turns to Self-Service

October 20, 2021

Alexa Smart Properties for Hospitality Launches in the UK

October 14, 2021

Verizon Offers Enterprises AI Tools to Streamline CX

October 11, 2021

CX Solutions Maker Genesys to Acquire Pointillist and Exceed.ai

October 6, 2021

New Report Finds Plenty of Opportunity Exists to Create Richer CX

September 22, 2021

Study: Over 90% of Organizations Lack Key Capabilities in Their CX Strategies

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