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Tag: Employee Experience

Alex Gaw

ServiceNow Releases Rome, the Latest Version of Now Platform

Alex Gaw

ASAPP Report: Why Turnover of US Contact Center Agents Is So High

Up to 40% of Agents Leave Their Jobs Each Year, Impacting CX
Alex Gaw

Alvaria Announces Two New Application Suites for the Enterprise

CX Suite and EX Suite Form Part of Alvaria Enterprise Contact Center Portfolio
Alex Gaw

Qualtrics and Mercer Join Forces for Employee Experience Betterment

Initiative will Enable Companies to Enjoy Qualtrics’ Software Features and Mercer’s HR Expertise
Alex Gaw

New Gartner Survey Identifies Six Gaps Critical to Future Employee Experience

Disparities Crop Up Between What Executives Suppose and What Employees Believe
Sherril Hanson

Merger and Acquisition Activity in the CX Market is Unabated through the COVID-19 Pandemic

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