Intelligence Categories:
Survey of Monthly Active Users of Online Meeting Services in France and Germany – Providers, Usage, Preferences, and Satisfaction
In CY Q3 2022, The Futurum Group surveyed 200 monthly active users of Online Meeting services across a wide range of roles and industries in France and Germany, providing insights on:
Primary and Secondary Vendors,
Usage Patterns,
Feature Value and Preferences,
End-User Satisfaction.
An in-depth workflow evaluation of recently introduced touch-enabled desktop collaboration displays.
For this evaluation, The Futurum Group performed an end-user workflow assessment of desktop touch-enabled collaboration displays. Futurum noted an increased interest in flexible, touch-enabled, collaboration displays that connect users with meeting platforms either natively or through laptop connectivity. With many new offerings introduced earlier this year, the natural next step was to test these solutions to better understand the value and experiences that make these devices noteworthy.
To understand how workstations are changing, Futurum Intelligence collected a group of desktop touch-enabled collaboration displays featuring cameras, speakers, microphone arrays, and in some cases, the processing for online meetings. To assess these devices, the Futurum Intelligence testing lab created a script that simulates the daily workflow of office-based shared and personal applications. In addition to in-office workflow tests, the team used each unit as a companion device in remote work environments. Given that this is a public evaluation, Futurum did not complete a ranked score, but did compare the offerings, value propositions, and workflow experiences.
Devices Tested: Cisco Webex Desk Pro, DTEN ME Pro, Google Series One Desk 27, Jupiter Pana 34, Newline Interactive Flex
A year-in-review summary of the Wireless Sharing and Presentation Solutions market from an analyst, vendor, and enterprise perspective.
This report provides a current State of the Market for wireless sharing and presentation hardware and software through 2021 and into 2022. The areas of coverage include:
Market Description – a clear and detailed description of the market, including major categories.
Enterprise Trends – top ITDM and End User Survey data related to buying preferences, perceived benefits, and obstacles to adoption.
Provider Landscape – a summary of the competitive landscape of vendors in this space, examining who plays in which category and how each vendor fits into the wireless sharing and presentation value stack. This section includes major and minor vendor updates and releases since February 2021.
Market Sizing and Momentum – a discussion of the market size and drivers behind segment growth. Includes high level estimates for 2021 revenues and 5 year forecast for the market.
Key Observations and Predictions – what can we expect to see in 2022 and beyond.
This report details the worldwide market for group video conferencing endpoints during Q1 2022. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by collecting data directly from vendors or deriving estimates using relevant information such as previous shipment reports, data from associated products, in-person briefings, and publicly available information.
The Futurum Group segments the room video conferencing market into the following product segments: Single-Codec Systems (including Android-based Room Systems), Executive Systems, Reference Design Systems (PC-based Room Systems), Bring-Your-Own-Device (BYOD) Room Peripherals
This quarterly SpotCheck tracks the enterprise calling market. Data covers units and revenues of Cloud Calling licenses and On-Premises IP Calling licenses based on quarterly shipment reports provided by the following vendors serving the enterprise calling market: 8x8 (includes Fuze), Alcatel Lucent Enterprise (ALE), Avaya, Cisco, Dialpad, Huawei, GoTo (previously LogMeIn and Jive), Microsoft, Mitel, NEC, OOMA, RingCentral, Atos Unify, Vonage Business, Zoom (Phone).
This report provides historical trends and vendor rankings for the current quarter and covers the following regions: North America, EMEA, Asia Pacific, and Rest of World (including China and Latin America).
This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The Futurum Group from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) The Futurum Group does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.: 8x8 (includes Fuze), Adobe, Avaya, Cisco WebEx, Dialpad, Google, GoTo, Microsoft, Mitel, Pexip, PGi, RingCentral, Verizon/Bluejeans, Vonage, Zoom.
This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.
Annual market sizing (2021) and five-year forecast (2022 through 2026) of unit shipments and supplier revenue across five solution segments.
This report covers the worldwide market of room-based video conferencing devices. It starts with actual 2021 units and revenue across five product segments and four major geographic regions and provides The Futurum Group's five-year forecast across these same segments and regions.
This report includes market dynamics and critical assumptions we believe will reflect in the purchasing behaviors of enterprise buyers as they manage the dynamics of returning to the office and hybrid work strategies.
Overall, Futurum estimates that cumulative endpoint revenue will total $25.5B between 2022 and 2026 and reach an annual rate of approximately $5.6B in the 2026 timeframe.
This report draws upon estimated revenue and unit sales from Cisco, Poly, Huawei, Logitech, Neat, Lifesize, Avaya, Starleaf, Konftel, Jabra GN, Aver, Pexip, Huddly, Kedacom, Yealink, Crestron, as well as other video conferencing vendors.
A year-in-review summary of the visual collaboration market from an analyst, vendor, and enterprise perspective. This report details the worldwide market for visual collaboration software including licensing through 2021 and into 2022. While the market segment was anticipated to grow year-over-year, it outpaced analyst expectations. This report provides a current State of the Market for the Visual Collaboration Software market.
Includes: Market Description – A clear and detailed description of the market, including major categories and areas of focus for vendors. Enterprise Trends –ITDM and End User Survey data related to buying preferences, perceived benefits, and obstacles to adoption. Provider Landscape – A summary of the competitive landscape of vendors in this space, examining who plays in which category and how vendors fit into the Futurum Intelligence Value Stack. This section includes major and minor vendor updates and releases since February 2021. Market Sizing and Momentum – A discussion of the market size and drivers behind segment growth. Includes high level estimates for 2021 revenues and 5 year forecast for the market. Key Observations and Predictions – What can we expect to see in 2022 and beyond.
This report delivers a market sizing, 5-year forecast, and vendor ranking of the worldwide online meeting market. The Futurum Group’s forecast provides insight on the following: Online Meeting Revenue and License estimates, License Type Trends, and Vendor Ranking.
The forecast and related estimates are based on The Futurum Group's Online Meeting Market Data Model, supported by data gathered from 15 platform vendors, in addition to feedback and guidance from service providers and IT decision-makers. Sources include quarterly reports, briefings, annual reports, and survey data. Data has been collected or estimated from: 8x8, Adobe, Avaya, BlueJeans, Cisco WebEx, Dialpad, GoTo, Google Workspace, InterMedia, Microsoft Teams, Mitel, Pexip, RingCentral, Vonage, and Zoom.
This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.
Online Survey of Users in the US and UK.
Today’s workforce has many options to communicate – IM, Team Collaboration, online meeting services, peer-to-peer calling (phone), and in-person. But what gets used? What are the use cases for each service? What do users prefer? And, what are user’s future plans for use?
In Q1 2022, Futurum Intelligence surveyed employees across a wide range of roles and industries including information/knowledge workers and frontline workers in the United States and the United Kingdom, providing insights on use, preferences, and plans for phone services.
Testing video quality using a no-reference quality assessment model in a point-to-point video call.
Over the last 24 months, nearly every meeting service vendor has made dramatic improvements in features, quality, and security. The Futurum Group recognizes that each of these platforms – by virtue of being true cloud platforms – is agile in its approach to the development and deployment of enhancements. As such, quality evaluations represent a snapshot in time of rapidly evolving services.
The purpose of this evaluation is to provide a comparative analysis among several vendors of online meeting services. For this evaluation, Futurum Intelligence tested the trial versions of both BlueJeans Virtual Meetings and GoTo Meeting along with the free tier of RingCentral Video.
The evaluation was conducted in April 2022. This study is an independent analysis and scoring should not be weighed against any previous video quality analysis performed by Futurum or references performed by others.
A full test script is included at the conclusion of the document.
This report details the worldwide market for group video conferencing endpoints during Q4 2021. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by collecting data directly from vendors or deriving estimates using relevant information such as previous shipment reports, data from associated products, in-person briefings, and publicly available information.
The Futurum Group segments the room video conferencing market into the following product segments: Single-Codec Systems (including Android-based Room Systems), Executive Systems, Reference Design Systems (PC-based Room Systems), Bring-Your-Own-Device (BYOD) Room Peripherals
