Insight Categories:
Insight Verticals:
Insight Type:
Select Dates:
Is the Company Poised to Provide AI Leadership to Enterprises?
Mark Beccue, Research Director at The Futurum Group examines Databricks’ recent generative AI announcements. The piece explores how through a series of strategic moves and through its storytelling at their annual Data + AI Summit, data management and development platform player Databricks is proving to be very Gen AI-savvy and the company has the potential to assume a leadership position in the Gen AI ecosystem, helping enterprises adopt Gen AI technology, applications, and use cases.
Research Shows a Gap in Perceptions Between Customers and CX Professionals
Sherril Hanson, Senior Analyst at The Futurum Group covers SurveyMonkey’s research data on the disconnect between CX professionals and customers, challenges in customer feedback programs, and what companies need to focus on to create and maintain a strong customer feedback strategy.
On this episode of The Main Scoop, hosts Daniel Newman and Greg Lotko, SVP & GM, Mainframe Software Division of Broadcom, talk with David Linthicum from Deloitte Consulting to unpack what’s behind these headlines and the impact on overall IT architecture decision-making.
Daniel Newman and Patrick Moorhead sit down with Micron’s Chris Moore, VP of Marketing, Mobile Business Unit for a conversation on Micron’s recent announcement of Micron UFS 4.0, generative AI for smartphones, and what’s next in mobile innovation.
The Futurum Group’s VP and Practice Lead Camberley Bates discusses the key drivers of data infrastructure acquisition in 2023, including rethinking data security and protection, modernizing the data infrastructure, and generative AI and usable data.
Results From a Stanford/MIT Study Indicate Greater ROI From Generative AI When Workers’ Experience Level Is Low
Keith Kirkpatrick, Research Director at The Futurum Group, covers the results of an MIT Sloan/Stanford University study that found generative AI is most helpful to less-skilled contact center workers, and discusses whether applying generative AI tools to more complex data sets will enable more skilled workers to see similar benefits of the technology.
Personalized Financial Engagement Solution Is Designed to Provide Financial Insights to Customers
Keith Kirkpatrick, Research Director at The Futurum Group covers Salesforce’s announcement of its Personalized Financial Engagement solution, and discusses how it can be used to provide granular and personalized insights based on a customer’s unified profile, both inside and outside of a core financial institution.
The Futurum Group Industry Analyst, Michael Diamond discusses Dell Technologies’ recent Fiscal Year 2023 ESG report and how the company continues to make good on its ESG promises.
amAIz Generative AI Solution Combines Carrier-Grade Architecture with Large Language Models
Keith Kirkpatrick, Research Director at The Futurum Group, covers Amdocs’ announcement of amAIz, its generative AI solution, and discusses how grounding open AI models with telecommunications-specific expertise and experience can help organizations deploy usable generative AI use cases quickly.
On this episode of the Futurum Tech Webcast–Interview Series, host Steven Dickens sits down with Gunnar Hellekson, GM and VP of Red Hat Enterprise Linux for a candid and transparent conversation about CentOS Stream and the future of public RHEL-related source code releases.
Mitch Lewis, Research Analyst at The Futurum Group, assesses new data protection and cyber-resiliency focused updates to NetApp’s BlueXP multi-cloud data management platform.
In this episode of Making Markets, Matt Johnson, President and CEO of Silicon Labs, talks with host Daniel Newman about the state of the market, scaling Internet of Things (IoT) and the impact that red-hot AI has on that part of the company's business.
