Feedback Needs to Create Action

Groq Ushers In a New AI Compute Paradigm: The Language Processing Unit

This case study showcases how Amdocs leverages Alchemer for its global Voice of the Customer program. Benefits include increased response rate and engagement, and savings on Total Cost of Ownership. Download the case study below to learn more.

Author Information

Clint Wheelock

Clint brings over 20 years of market research and consulting experience, focused on emerging technology markets. He was co-founder and CEO of Dash Network, an integrated research and digital media firm focused on the CX market, which was acquired by The Futurum Group in 2022. He previously founded Tractica with a focus on human interaction with technology, including coverage of AI, user interface technologies, advanced computing, and other emerging sectors. Acquired by Informa Group, Clint served as Chief Research Officer for Informa’s research division, Omdia, with management and content strategy responsibility, formed by the combination of Tractica, Ovum, IHS Markit Technology, and Heavy Reading.
Clint was previously the founder and President of Pike Research, a leading market intelligence firm focused on the global clean technology industry, which was acquired by Navigant Consulting where he was Managing Director of the Navigant Research business.

Prior to Pike Research, Clint was Chief Research Officer at ABI Research, a New York-based industry analyst firm concentrating on the impact of emerging technologies on global consumer and business markets.

Clint holds a Master of Business Administration in Telecommunications Management from the University of Dallas and a Bachelor of Arts in History from Washington & Lee University.

Related Insights
Are Podcasts the New Playbook for Engineering Leaders Work through AI in the SDLC?
July 11, 2026

Are Podcasts the New Playbook for Engineering Leaders Work through AI in the SDLC?

Qodo releases a curated podcast guide for engineering leaders navigating the rapidly evolving AI platforms market. With agentic AI adoption accelerating, leaders need practical resources to build AI literacy and...
SaaS ERP Is Reshaping Data Access, But Can It Deliver on the Promise of Real-Time Insight?
July 11, 2026

SaaS ERP Is Reshaping Data Access, But Can It Deliver on the Promise of Real-Time Insight?

IT Convergence's SaaS ERP strategy capitalizes on enterprise modernization trends, with 84.5% of channel partners expecting AI-driven growth and the Channel Ecosystems market forecast to reach $41.8B by 2029....
Inetum’s iOS Developer Role Reveals How Mobile Talent Fuels Enterprise Agility
July 11, 2026

Inetum’s iOS Developer Role Reveals How Mobile Talent Fuels Enterprise Agility

Inetum-Realdolmen's iOS developer recruitment reflects growing channel demand for custom mobile applications and full-lifecycle Agile delivery, positioning the firm to capture the $268.74B DevOps and Application Development market....
Can Unisys Convince Investors It’s Still a Digital Transformation Contender?
July 11, 2026

Can Unisys Convince Investors It’s Still a Digital Transformation Contender?

With 84.5% of channel partners expecting AI to drive growth, Unisys must prove its AI and digital services portfolio can compete in the rapidly expanding $25.7B channel market....
Is Your AI CX Pilot Stuck? Why Execution, Not Budget, Drives Results Now
July 11, 2026

Is Your AI CX Pilot Stuck? Why Execution, Not Budget, Drives Results Now

Concentrix helps enterprise contact centers scale agentic AI from pilot to production, revealing execution strategies that separate successful deployments from failures in the CCaaS market....
OpenAI ChatGPT Work Ships Files, Not Just Chat. The Enterprise Race Is On
July 10, 2026

OpenAI ChatGPT Work Ships Files, Not Just Chat. The Enterprise Race Is On

Nick Patience, VP & Practice Lead for AI Platforms at Futurum, unpacks OpenAI's ChatGPT Work and GPT-5.6 launch, the use cases OpenAI showcased, and whether either moves the needle against...

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.