Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Halo Service Solutions' ARR Milestones program disrupts enterprise SaaS pricing by sharing savings tied to revenue growth,...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Workday's new AI-powered agents transform workflow automation across HR, finance, and IT operations with native integration and...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how agentic AI has moved beyond hype to deliver measurable customer service improvements, with adoption jumping...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Epicor's 90-day cloud ERP program forces SAP, Oracle, and Microsoft to reconsider implementation timelines and competitive buyer...
Internal dashboards show green lights while users face outages. LogicMonitor reveals why internet performance monitoring is essential for CIOs managing complex digital ecosystems....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how RingCentral's Customer Engagement Bundle for Microsoft Teams redefines unified communications by embedding AI-powered calling, receptionists,...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Zoho Mail's Client Scripting feature embeds JavaScript automation directly into email workflows, enabling enterprises to...
Anthropic launches Claude for Small Business, embedding AI into QuickBooks, PayPal, and HubSpot. Though 78% of organizations plan increased AI investment, most allocate minimal budgets to practical automation....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Freshworks' AI Agent Studio disrupts legacy ITSM vendors with native integrations, no-code deployment, and platform-first ServiceOps positioning....
Enterprise IT teams need more than features—LogicMonitor's unified telemetry and AI-driven Autonomous IT reduce complexity and costs across hybrid environments....
Olivier Blanchard is the Research Director & Practice Lead, Intelligent Devices at Futurum, reviews Acer’s Q1 2026 results, focusing on diversification, PC momentum, and operating profit pressure....
In our latest Market Brief, The Autonomous Store: How Agentic AI is Redefining the Retail Experience, completed in partnership with Lenovo, Futurum Research explores how agentic AI is reshaping retail...
Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.
Thank you, we received your request, a member of our team will be in contact with you.
