Insight Type: Market Coverage

SAP Polishes and Reinforces its AI Strategy at Sapphire
May 23, 2025

SAP Polishes and Reinforces Its AI Strategy at Sapphire

Futurum's Keith Kirkpatrick and Brad Shimmin share their insights on SAP’s annual Sapphire event, and discuss how the company’s revamped strategy helps to redefine the company in the age of...
Is Zendesk’s AI Voice Expansion Enough to Disrupt the Contact Center Market?
May 23, 2025

Is Zendesk’s AI Voice Expansion Enough to Disrupt the Contact Center Market?

Keith Kirkpatrick, Research Director at Futurum, explores Zendesk’s completed acquisition of Local Measure and what it means for enterprise contact centers and AI voice deployment....
Is OpenText’s AI-Led Workforce Strategy a Long-Term Cost Fix or a Risky Reset?
May 22, 2025

Is OpenText’s AI-Led Workforce Strategy a Long-Term Cost Fix or a Risky Reset?

Keith Kirkpatrick, Research Director at Futurum, shares insights on OpenText’s AI-led restructuring strategy and its implications for long-term cost savings and operational efficiency....
Palo Alto Networks Q3 2025 Results Indicate Sustained Platform and AI Momentum
May 22, 2025

Palo Alto Networks Q3 2025 Results Indicate Sustained Platform and AI Momentum

Fernando Montenegro, Vice President and Practice Lead with Futurum, digs into Palo Alto Networks Q3 2025 results. In focus: the key movement towards platformization and AI momentum within a competitive...
Qualcomm’s Arm-Based Data Center CPUs To Smoothly Integrate With NVIDIA
May 22, 2025

Qualcomm’s Arm-Based Data Center CPUs To Smoothly Integrate With NVIDIA

Olivier Blanchard, Research Director at Futurum, explores Qualcomm’s re-entry into the data center market with Arm-based CPUs designed to integrate with NVIDIA’s AI infrastructure, marking a strategic pivot from its...
Can AMD’s EPYC 4005 Series Disrupt the Entry-Level Enterprise Server Market?
May 20, 2025

Can AMD’s EPYC 4005 Series Disrupt the Entry-Level Enterprise Server Market?

Olivier Blanchard, Research Director at Futurum, shares his insights on AMD’s new EPYC 4005 CPUs. Built for SMBs and hosters, the Zen 5-based chips challenge Intel Xeon on price, performance,...
Salesforce Announces Flex Credit Pricing
May 19, 2025

Salesforce Announces Flex Credit Pricing

Keith Kirkpatrick, Research Director at Futurum, discusses Salesforce’s new pricing strategy, which incorporates a consumption-based component, and discuss the potential impact on its customers and competitors in the SaaS marketplace....
Build Your Own AI Infrastructure Using Google Cloud
May 19, 2025

Build Your Own AI Infrastructure Using Google Cloud

Futurum’s Alastair Cooke examines building customized infrastructure for generative AI applications using the Google Cloud Platform, which offers numerous options ranging from managed services to Infrastructure-as-a-Service (IaaS)....
Can Zoho’s Unified Payment Stack Streamline the Order-to-Cash Journey?
May 16, 2025

Can Zoho’s Unified Payment Stack Streamline the Order-to-Cash Journey?

Keith Kirkpatrick, Research Director at Futurum, shares insights on Zoho Payments and how its in-house payment stack aims to reduce financial workflow friction and improve transaction success rates across business...
Is Zoho’s Zia the Missing Link for Company-Wide CRM Adoption?
May 16, 2025

Is Zoho’s Zia the Missing Link for Company-Wide CRM Adoption?

Keith Kirkpatrick, Research Director at Futurum, shares insights on Zoho’s CRM for Everyone and how Zia-powered AI tools like Ask Zia are enabling prompt-based reports, workflows, and no-code customization for...
Databricks Takes on Agentic AI Itself as a New User Persona with the Acquisition of Postgres Database Provider, Neon
May 15, 2025

Databricks Takes on Agentic AI Itself as a New User Persona With the Acquisition of Postgres Database Provider, Neon

Brad Shimmin, VP Practice Lead for Data Management and Analytics at Futurum, shares his insights on Databricks' acquisition of Neon. This move positions Databricks to empower agentic AI with a...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

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And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

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If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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