Insight Type: Events

Brand Visibility Solution
April 21, 2026

Will Adobe’s Brand Visibility Solution Rewrite the Rules of AI-Driven Customer Experience?

Adobe expands Experience Manager with a brand visibility solution for AI-driven customer engagement, positioning itself against Salesforce, Oracle, and SAP as generative AI becomes enterprises' primary discovery channel....
agentic AI
April 21, 2026

Adobe CX Enterprise Coworker Aims to Disrupt Agentic AI in Customer Experience

Adobe launches CX Enterprise Coworker, an agentic AI platform orchestrating customer experience workflows across siloed systems, positioning itself against legacy CX suites and AI-native competitors....
Will Canva AI 2.0's Quest for Enterprise Relevance be Derailed by IP Concerns?
April 17, 2026

Will Canva AI 2.0’s Quest for Enterprise Relevance be Derailed by IP Concerns?

Keith Kirkpatrick, VP & Research Director at The Futurum Group covers the news from Canva Create 2026, particularly the announcement of Canva AI 2.0, and discusses the key issues buyers...
MCP Dev Summit 2026: AAIF Sets A Clear Direction With Disciplined Guardrails
April 7, 2026

MCP Dev Summit 2026: AAIF Sets A Clear Direction With Disciplined Guardrails

Mitch Ashley, VP Practice Lead at Futurum, shares insights from the inaugural MCP Dev Summit North America on MCP's institutional momentum, scope, and discipline, and the open standards stack forming...
MediaTek Analyst Day 2026 - Is the New MediaTek Ready to Move Upmarket to AI PCs and Data Center
April 6, 2026

MediaTek Analyst Day 2026 – Is the New MediaTek Ready to Move Upmarket to AI PCs and Data Center?

Brendan Burke and Olivier Blanchard, Research Directors at Futurum, share insights on MediaTek Analyst Day 2026, analyzing their transition to a B2B powerhouse and the innovation behind their aggressive $1B...
RSAC 2026: The AI 'Tragedy of the Commons' and the Future of Agentic Security
April 3, 2026

RSAC 2026: The AI ‘Tragedy of the Commons’ and the Future of Agentic Security

Fernando Montenegro and Mitch Ashley, VPs and Practice Leads at Futurum, convey their observations from the RSAC 2026 Conference, with a focus on AI and agentic security....
Can Qualtrics Help Customers Move From Listening to Insights to Driving Action
March 20, 2026

Can Qualtrics Help Customers Move From Listening to Insights to Driving Action?

Keith Kirkpatrick, VP & Research Director at Futurum, covers the key announcements from X4, Qualtric’s annual conference, and discusses the implications for the company, its competitors, and the overall CX...
Grounding the Agentic Mandate As the Semantic Layer Market Eyes 19% Growth, Microsoft Fabric IQ Targets Leaders Prioritizing AI Investment
March 20, 2026

Grounding the Agentic Mandate: As the Semantic Layer Market Eyes 19% Growth, Microsoft Fabric IQ Targets Leaders Prioritizing AI Investment

Brad Shimmin, VP and Practice Lead at Futurum, shares insights from FabCon and SQLCon 2026 on how Microsoft is leveraging the new Database Hub and Fabric IQ to unify transactional...
NVIDIA GTC 2026 Day 1 - Can NVIDIA’s Ecosystem Accelerate the Inference Inflection
March 18, 2026

NVIDIA GTC 2026 Day 1 – Can NVIDIA’s Ecosystem Accelerate the Inference Inflection?

Brendan Burke, Research Director at Futurum, breaks down NVIDIA GTC 2026 Day 1, highlighting the NVIDIA Vera Rubin platform, the $27B Nebius-Meta deal, and how partners like HPE and Micron...
Enterprise Connect 2026 - How Will AI’s Emergence Impact CCaaS Vendors
March 13, 2026

Enterprise Connect 2026 — How Will AI’s Emergence Impact CCaaS Vendors?

Keith Kirkpatrick, VP & Research Director with Futurum, covers Enterprise Connect 2026, and shares his insights on the evolution of the CX market and its impact on CCaaS vendors....
S3NS & Sovereignty Can Thales-Google Venture Make AI Sovereignty Work at Scale
March 5, 2026

S3NS & Sovereignty: Can Thales-Google Venture Make AI Sovereignty Work at Scale?

Nick Patience, VP & Practice Lead for AI Platforms at Futurum Research, assesses S3NS’s progress following its SecNumCloud qualification, evaluates the sovereign AI roadmap, and examines what the Thales-Google Cloud...
Will Zoho’s Value-Generation Approach Drive More Success With Enterprises
February 24, 2026

Will Zoho’s Value-Generation Approach Drive More Success With Enterprises?

Keith Kirkpatrick, VP and Research Director at Futurum, shares his insights into the evolution of Zoho as a provider of enterprise technology, and discusses the steps it should take to...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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