Insight Type: Industry News

December 7, 2021

SturdyAI Welcomes Two Key Hires to Accelerate Growth of AI-Powered Customer Intelligence Solutions

December 7, 2021

Heap Raises $110M Series D Round to Fund the Future of Digital Analytics

December 7, 2021

Achievers Report Finds Major Disconnect Between Employees & HR in Supporting Wellbeing at Work

December 7, 2021

Conversation Analytics leader Tethr secures $15 million in funding

December 7, 2021

mParticle Launches Calculated Attributes

December 7, 2021

Five9 Extends its Digital Workforce Solutions with Support for Life-Like Synthetic Voices

December 7, 2021

Digital Sabotage: Nexthink Reports Negative Digital Experiences Contributing to the Great Resignation

December 7, 2021

Alchemer Named to the 2021 Gartner® Magic Quadrant™ for Voice of the Customer for Second Consecutive Year

December 7, 2021

Leadspace Ranked a Leader in the B2B Standalone Customer Data Platforms Evaluation

December 7, 2021

Quadient’s Inspire Flex Software Release Delivers Customer Experience Built for a Digital-First World

December 7, 2021

Pipedrive Transforms 2022 Business Directive with Two New Senior Hires

December 7, 2021

Backend AI: Not Just for Customer-Facing Bots

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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