Insight Type: Industry News

December 21, 2021

Optimizely Launches Integrated B2B Commerce & Content Cloud Solution

December 20, 2021

Consumer Insights Into US Patient Experience

December 20, 2021

Adobe Finishes 4Q with Record Revenues

December 20, 2021

Amplitude Ranks #1 in Three Analytics Categories by G2, Announces 2021 Datamonsters of the Year Winners

December 20, 2021

Braze Reports Fiscal Third Quarter 2022 Results

December 20, 2021

Algolia Powers 12 Billion Searches with E-Commerce Customers on Cyber Weekend, a 5% Increase YoY Despite National Decrease in Online Spending

December 20, 2021

TELUS International Named a Leader in IDC MarketScape: Worldwide Digital Customer Care Services 2021-2022

December 20, 2021

PCI Pal Provides Secure, Compliant Payments for Talkdesk Global Customers

December 20, 2021

CallMiner Named Automation Solution of the Year at CCW Excellence Awards

December 17, 2021

Mass Consumer Dissatisfaction with Business in India, New Qualtrics Report Notes

December 17, 2021

TaskUs Partners with Artificial Intelligence Provider ASAPP to Offer a Customer Experience of the Future

December 16, 2021

Algolia Named A Great Place To Work For The First Time

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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