Insight Type: Industry News

January 6, 2022

To Boost the Customer Experience, Automakers Must Enhance Collaboration with Dealers, Accenture Report Finds

January 6, 2022

Insightly Leadership Team Offers CX Advice for Businesses to Succeed in 2022

January 6, 2022

Improving Direct-to-Consumer CX

January 5, 2022

Motivosity Revolutionizes Employee Recognition With the Launch of the ThanksMatters Card

January 5, 2022

Nexthink Named a 2022 Boston Best Place to Work by Built In

January 5, 2022

Dynamic Yield Recognized by Built In As One of NYC’s Best Places to Work in 2022

January 5, 2022

BlueConic Announces Strategic Growth Investment from Vista Equity Partners

January 5, 2022

Khoros Named to Built In’s Esteemed 2022 Best Places to Work Awards

January 5, 2022

Zendesk Announces Date of Fourth Quarter 2021 Financial Results and Date of Special Meeting to Approve Acquisition of Momentive

January 5, 2022

Merkle Debuts App-Free In-Store and On-Delivery Contactless Shopping Products at CES 2022

January 5, 2022

ActiveCampaign Helps Customers Kick off the New Year with Additional Growth Accelerator Apps

January 5, 2022

CX Rebounds in Importance for Consumers in Malaysia

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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