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Insight Type: Industry News

March 17, 2023

Qualtrics Announces General Availability of Manager Assist

CX surveys and research studies
March 15, 2023

New Research from Execs In The Know, Braze, Clootrack, Telus International, and PwC

Generative AI survey from Salesforce
March 13, 2023

IT Leaders Prioritize Generative AI as a Game-Changer, But Concerns Abound

CX startup funding
March 10, 2023

New Funding for Typeface, IrisCX, Bonusly, and Bright Software

Qualtrics X4 Announcements
March 10, 2023

QualtricsX4 Announcements

Qualtrics X4 media and analyst briefing
March 8, 2023

Qualtrics X4 is Back

Salesforce launches Einstein GPT
March 8, 2023

Salesforce Announces Einstein GPT

Joe Tyrell, new CEO of Medallia
March 8, 2023

Medallia Names Joe Tyrrell as Chief Executive Officer

CX customer wins and case studies
March 8, 2023

Customer Wins for Cogito, Medallia, SugarCRM, DecisivEdge, and Konnect Insights

Gamification in contact centers
March 8, 2023

Gamification in Contact Centers: Best Practices Focus on Agent Support, Fun, and Engagement

CX surveys and research studies
March 7, 2023

New Research from MessageGears, Qualtrics, Amdocs, Nosto, and LivePerson

Employee experience survey on DEI priorities
March 7, 2023

Glassdoor’s Equity Xray Shows EX Gaps Across Specific Demographic Groups

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