Talkdesk Phone unifies collaboration and contact center applications to drive business agility, reduce costs, and provide a better way for hybrid workforces to deliver great customer experiences
Josh Bersin’s HR Tech keynote will discuss how the demand for employee centricity and improved experiences are driving disruption in the HR tech market.
The French high-end tableware brand will collect online feedback to improve client satisfaction as customers increasingly seek the convenience of e-commerce options
While 41% of consumers are prepared to switch brands due to poor experience, only 11% of Canadian business leaders consider themselves customer experience leaders
