Insight Type: Industry News

September 29, 2021

Major Carriers Crossing Consumer Digital Divide with Airkit’s New CX Solutions for Insurance

September 29, 2021

Haptik launches AI Agent Assist to improve agent performance and drive better customer experiences

September 29, 2021

Video Chat: Boosting Conversions and Aiding the Customer Journey by Ocular Solution

September 29, 2021

Qubit Survey Reveals 72.6% of Online Shoppers Blame Inability to Find Desired Products as Top Reason for Lack of Purchase

September 29, 2021

TOTANGO ANNOUNCES $100 MILLION GROWTH INVESTMENT TO DEMOCRATIZE CUSTOMER SUCCESS

September 29, 2021

Majority of Job-Changers in the Great Resignation Were Burned Out, Wanted to Be Valued and Cared For

September 29, 2021

Evolv AI Releases Flows, a New Approach to Understanding Digital Customer Behavior and Driving Better Outcomes

September 29, 2021

Kore.ai Raises $70 Million in Growth Financing to Power Growth of Expanded Product Offering

September 29, 2021

Doxim Launches Integrated Video Solution for the Doxim Customer Communications Management Platform

September 29, 2021

Quiq Launches Conversational Commerce Payments and Conversational Surveys

September 28, 2021

Vonage Launches AI Virtual Assistant for its UCaaS Solution to Deliver Enhanced, Self-Serve Capabilities

September 28, 2021

Talkdesk Research Finds Engaged CX Employees Drive Bottom Line

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.