Insight Type: Industry News

September 28, 2021

NEW REPORT FINDS OPPORTUNITY TO CREATE RICHER CX

September 28, 2021

Introducing Amperity 4.0: Accelerating Use of First-Party Customer Data to Enable Personalization at Scale

September 28, 2021

Quantum Workplace Introduces Narrative Insight, a New Text Analytics Tool, During HR Technology Conference & Exposition®

September 28, 2021

Salesforce Builds Rich Profiles of Its Customers Through New Streaming Platform

September 28, 2021

Blueshift’s SmartHub CDP Unveils Next Evolution of Omnichannel Journeys

September 28, 2021

CallMiner Combines Conversation Analytics Platform with Microsoft Azure Speech to Text

September 28, 2021

Contentsquare Forms Advisory Board of Top Industry Executives to Accelerate Market Expansion and Growth

September 28, 2021

Explorance Announces Results of Poll of 2,000 U.S. Workers – Revealing Key Factors Behind ‘The Great Resignation’

September 28, 2021

Five9 Wins Best Application of AI Award at Enterprise Connect

September 28, 2021

The AI-powered Employee Experience Arrives, as Eightfold AI Rolls Out Self-Service Capabilities and New Reporting Dashboards

September 28, 2021

Leena AI Announces $30M Series B round led by Bessemer Venture Partners

September 28, 2021

Reputation Study Finds that Hospitality Consumer Journey is Centred on Digital Reputation

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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