Insight Type: Industry News

October 1, 2021

Forrester’s European Insurance CX Index 2021: German Insurers Provide The Best CX In Europe

October 1, 2021

Zoom’s Multibillion-Dollar Deal to Acquire Five9 Collapses

October 1, 2021

TDCX Poised to Capture Opportunities from the US$100 Billion Outsourced CX Services Market with Trading Debut on the NYSE

October 1, 2021

Informatica Files Registration Statement for Proposed Initial Public Offering

October 1, 2021

At Bank Customer Experience Summit, Four Experts Share Digital Banking Insights

September 30, 2021

TIBCO Accelerates Time-to-Insights with Revolutionary Enhancements to Analytics Portfolio

September 30, 2021

InMobi Partners with TrueData to Further Scale Identity Resolution for Advertisers

September 30, 2021

Terminus Acquires Zylotech, Launches Terminus Customer Data Platform (CDP) to Improve the Accuracy of B2B Go-to-Market Data

September 30, 2021

ActionIQ Releases Comprehensive B2B Customer Data Platform Solution

September 30, 2021

Zoom Announces Termination of Merger Agreement with Five9

September 30, 2021

FIVE9 POISED TO CONTINUE TO TRANSFORM CUSTOMER ENGAGEMENT AND DRIVE INDUSTRY-LEADING GROWTH AND PROFITABILITY FOR SHAREHOLDERS AS STANDALONE COMPANY

September 30, 2021

Alonti Catering Kitchen Selects InMoment as their Experience Improvement Partner Following Extensive Vendor Review

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.