Insight Type: Industry News

October 15, 2021

Coveo Acquires Qubit

October 15, 2021

Report: Good CX Remains Top Issue, Consumers Say

October 15, 2021

Managing Employee Experience Amid COVID-19 Vaccine Mandates

October 15, 2021

Teleperformance Lauded by Frost & Sullivan for Combining Human and Technology Solutions to Offer a Superior Customer Experience

October 15, 2021

Cyara Announces Recipients of 2021 CXcellence Customer Awards for Outstanding Success, Achievement and Innovation

October 14, 2021

8×8 XCaaS™ Enhances Employee And Customer Engagement With High Availability And Data Sovereignty In Canada

October 14, 2021

Khoros Innovates to Transform Contact Centers for the Digital Age

October 14, 2021

Medallia Shareholders Approve Acquisition by Thoma Bravo

October 14, 2021

Manchester City Kicks Off New Partnership With Qualtrics

October 14, 2021

Optimizely Survey: Consumers Report Heightened Expectations for Digital Experiences this Holiday Season

October 14, 2021

New Research Identifies Three Key Practices that Separate Employee Experience Leaders from Laggards

October 14, 2021

Martech Visionary Suresh Vittal Joins BlueConic Board of Directors Following a Record Quarter of Deals

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The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

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And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

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If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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