Insight Type: Industry News

October 25, 2021

LiveVox Announces Workforce Management Solution to Address Today’s Biggest Challenges in the Contact Center

October 22, 2021

LivePerson named to Newsweek’s list of the Most Loved Workplaces for 2021

October 22, 2021

Top Global Brands Trust Qualtrics to Create Personalized Experiences for Customers and Employees in Q3, Fueling Record Company Financial Results

October 22, 2021

Achievers Recognizes ‘Elite 8’ Companies with Exceptional Employee Engagement

October 22, 2021

Braze Files Registration Statement For Proposed Initial Public Offering

October 22, 2021

US insurance giant selects eGain Knowledge Hub™ to power enterprise-wide member engagement

October 22, 2021

Using Video to Improve CX

October 22, 2021

Medallia Research: Three Practices Separate EX Leaders from Laggards

October 21, 2021

Uniphore Unveils the Industry’s Broadest and Most Comprehensive Conversational Automation Platform

October 21, 2021

QuestionPro Teams up with NISA Soccer as Official Research and Insights Partner

October 21, 2021

Reltio Integration Hub Launched to Deliver Faster Value from Data

October 21, 2021

Firstup Announces Orchestrated Email to Help Internal Communications Teams Personalize the Digital Employee Experience

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.