Insight Type: Industry News

October 26, 2021

CallMiner Taps Marty Pankau as New Chief Customer Officer

October 26, 2021

AnyRoad Welcomes Iris Hermelin as Vice President of People

October 26, 2021

New Survey Reveals Consumers and Retailers Primed for a Record Holiday Season, Expanded Use of AI Expected to Mitigate Supply Chain and Inventory Issues

October 26, 2021

Forrester’s North America Predictions 2022: The 30% Of Companies That Insist On A Fully In-Office Model Will Find That Their Employees Simply Won’t Accept It

October 26, 2021

NICE Hosts CXi Week, Sharing the Top Trends and Must-Haves for Next-Gen Digital-First Customer Experience in 2022

October 26, 2021

NICE Teams Up with Emmy Award Winner Eugene Levy to Present the Next Generation of Customer Experience with CXone in New Global Campaign

October 26, 2021

Rise People introduces new scheduling and time tracking features to improve employee engagement for hourly and seasonal workers

October 26, 2021

Unbabel’s 2021 Global Multilingual CX Survey Reveals 68% of Consumers Prefer to Speak with Brands in Their Native Language

October 26, 2021

Startek Wins Frost & Sullivan 2021 India Market Leadership Award

October 26, 2021

ALIDA BRINGS DEEPER AI, ANALYTICS, AND CXM INTEGRATIONS TO FALL 2021 PRODUCT RELEASE

October 26, 2021

EY Survey: “Omnisumers” Offer Energy Providers a New Customer-Focused Opportunity

October 26, 2021

Qualtrics Increases Investment in Japan to Help Businesses and Governments Improve their Customer and Employee Experience

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

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And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

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If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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