Insight Type: Industry News

October 28, 2021

Simon Data Deepens Its Data-Driven Personalization With Advanced Cross Channel Marketing Platform

October 28, 2021

8×8 Delivers New XCaaS™ Enterprise Meetings Capabilities For Improved Company-Wide Collaboration

October 28, 2021

RudderStack Announces Partnership with Amplitude to Enable Deeper Product Analytics

October 28, 2021

Aternity Unifies Customer and Employee Digital Experience Management with New User Journey Intelligence

October 28, 2021

New Report Indicates that Funnels Miss Customer Interactions and Distort Data

October 28, 2021

Medallia Reaches Critical Milestone in Healthcare Experience as an Approved HCAHPS Vendor

October 28, 2021

NICE CXone Accelerates CX Digital Transformation with New Integrated Intelligent Self-Service and Enlighten AI-Powered Agent Engagement Solutions

October 28, 2021

NICE Launches Enlighten AI for Vulnerable Customers, Supporting the Delivery of Fair Treatment to Consumers and Driving Compliance with the FCA

October 28, 2021

Optimove Announces Integration with Criteo to Scale Multichannel Marketing Orchestration

October 28, 2021

Awardco Raises $65 Million in Series A Funding to Accelerate the Rewards and Recognition Revolution

October 28, 2021

Stuzo to Power Marathon Petroleum Corporation eCommerce and Cross-Channel Consumer Experience Program

October 27, 2021

New Acquia Practice Certification Enables Customers to Select Partners with Exceptional Capabilities

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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