Insight Type: Industry News

November 8, 2021

Simon Data Scores Top Leader Ranking from G2’s Momentum Grid for CDPs for Third Consecutive Quarter

November 8, 2021

FIVE9 REPORTS THIRD QUARTER REVENUE GROWTH OF 38% TO A RECORD $154.3 MILLION

November 8, 2021

Retailers Deploy AI to Improve CX and Drive Revenue

November 8, 2021

Improving CX in the Grocery Industry

November 8, 2021

Creatio Recognized in the Comprehensive Evaluation of Low-code Platforms for Business Developers by Independent Research Firm

November 8, 2021

Genesys Expands Collaboration with AT&T to Help the Company Grow Customer Relationships

November 8, 2021

InCountry Joins Veeva’s Technology Partner Program to Simplify Global Data Compliance in Life Sciences

November 8, 2021

Medallia appoints Denise Miura to spearhead growth in Asia Pacific and Japan

November 8, 2021

Forrester’s 2021 Australia Banking CX Index: Banks Should Not Neglect Human Interactions In Pursuit Of Better Digital Customer Experiences

November 5, 2021

Creatio Partners with Whale Cloud to Accelerate Digital Transformation for Telcos

November 5, 2021

Acquia Study: Marketers Changed Digital CX Strategies While the Pandemic Raged On

November 4, 2021

Content Guru Announces Launch of Powerful New Workforce Management Solution

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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