Insight Type: Industry News

November 16, 2021

Able’s Native, Automated Onboarding Application is Now Available in the Salesforce AppExchange for all Salesforce Customers

November 16, 2021

Achievers Launches Vouchers Program with Uber for Business

November 16, 2021

Enterprises Turn to Contact Center Providers to Help with Increasing Consumer Expectations

November 16, 2021

Corner Bakery launches cross-channel customer experience management program with SMG

November 16, 2021

Alida Recognized on the 2021 List of Best Workplaces™ in Technology in Canada

November 16, 2021

AVI-SPL Earns Cisco Customer Experience (CX) Specialization

November 16, 2021

Product Analytics Leader Mixpanel Secures $200 Million Growth Investment to Help More Teams Build Winning Digital Products

November 16, 2021

The Total Economic Impact Study of Sprinklr Modern Care Shows 210 Percent Return on Investment

November 16, 2021

Personalization Is Important, but Marketers Face Many Obstacles

November 16, 2021

Nexthink Reveals Alliances with Leading Technology Players Citrix, HP and Qualcomm Technologies at Experience Everywhere ‘21, Further Powering the Experience Economy

November 16, 2021

Ytel Launches Ytel UCaaS, a cloud phone system; delivering the first truly unified communications experience across UCaaS, CCaaS, and CPaaS

November 16, 2021

Dialpad and Zoho Partner to Enhance CRM Functionality for Customers of All Sizes

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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