Insight Type: Industry News

November 18, 2021

Klevu Launches Real-Time Search Analytics, Boosting Sales and Customer Experience Ahead of Holiday Season

November 18, 2021

Thunderhead and MyCustomer Research Investigates Post-Pandemic Rise of Journey Management as a Platform for Customer Engagement

November 18, 2021

Exotel Acquires Chatbot Developer Cogno AI

November 18, 2021

Teradata Appoints Jacqueline Woods as Chief Marketing Officer

November 18, 2021

Sprinklr Announces Date of Third Quarter Financial Results

November 18, 2021

Veeva Unveils Powerful New Digital Tools to Enable the Future of On Demand Physician Engagement

November 18, 2021

Twilio reveals that 52% of consumers expect better brand engagement, despite improved response times from bank, telco and retail brands

November 18, 2021

Zeotap launches on Google Cloud Marketplace

November 18, 2021

Veeva CRM Innovations Power the New Hybrid Field Model

shopping appointments cx
November 18, 2021

Using Appointment-Based Shopping to Improve CX

November 17, 2021

FullStory Named to Deloitte Technology Fast 500™ for Third Year Running

November 17, 2021

Luther Burbank Savings Becomes Creatio Customer

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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