Highlighting Industry Players Approaching Generative AI in the Right Way
Mark Beccue, Research Director at The Futurum Group, highlights organizations approaching generative AI in the right way. This edition of Adults in the Generative AI Rumpus Room features Gleen and IBM.
Fledgling Startup Builds a Check Layer for LLM-Based Customer Service Chatbots
Mark Beccue, Research Director at The Futurum Group, examines Gleen’s focus on improving LLM-based customer service chatbots, with a particular priority on solving LLM hallucinations, and how the company’s innovation will affect the market.
