Category: Enterprise Software & Digital Workflows

Will Zendesk’s New AI Tools Deliver Better Service to Customers and Workers?
October 15, 2024

Will Zendesk’s New AI Tools Deliver Better Service to Customers and Workers?

Keith Kirkpatrick, Research Director at The Futurum Group shares his insights into the new announcements from Zendesk, and discusses the benefits for its customers. He also discusses the company’s solid...
Qualcomm, Nokia and Vodafone: AI’s Impact on 5G Security- The 5G Factor
October 14, 2024

Qualcomm, Nokia and Vodafone: AI’s Impact on 5G Security- The 5G Factor

Ron Westfall, alongside Tom Hollingsworth, unravels Nokia's latest Threat Intelligence Report on the Six Five Webcast - The 5G Factor, spotlighting the escalating cyberattacks targeting telecom infrastructure and the emerging...
The Biggest Takeaways from Smartsheet ENGAGE
October 11, 2024

The Biggest Takeaways from Smartsheet ENGAGE

Cicero, Director of Product Marketing at Smartsheet joins David Nicholson to share his insights on ENGAGE 2024. Discover the groundbreaking announcements and the unique energy that makes ENGAGE an unmissable...
From Chaos to Collaboration: How Conga Uses Smartsheet to Optimize its Creative Operations
October 11, 2024

From Chaos to Collaboration: How Conga Uses Smartsheet to Optimize its Creative Operations

Jennifer Stockton and Courtney Finger share how Smartsheet transformed Conga's marketing operations from "chaos to collaboration," highlighting the pivotal role of Smartsheet in streamlining processes and enhancing creativity at scale....
The Most Exciting Product News You Should Know Coming Out of Smartsheet ENGAGE - Six Five Media
October 11, 2024

The Most Exciting Product News You Should Know Coming Out of Smartsheet ENGAGE – Six Five Media

Amilcar Alfaro, Sr. Director, Product Marketing at Smartsheet, joins Keith Townsend to share insights on the crucial updates from ENGAGE 2024, emphasizing the value of enterprise-grade scale and the platforms'...
Putting AI to Work: How Smartsheet is Tapping Into the Power of GenAI to Create Business Value for its Customers
October 10, 2024

Putting AI to Work: How Smartsheet is Tapping Into the Power of GenAI to Create Business Value for its Customers

Urmila Kukreja, Director at Smartsheet, shares her insights on leveraging General AI to redefine collaborative work management, transforming how businesses operate efficiently....
Smartsheet's Praerit Garg on Customer-Centric Innovation - Six Five Media
October 10, 2024

Smartsheet’s Praerit Garg on Customer-Centric Innovation – Six Five Media

Praerit Garg, President of Product and Innovation at Smartsheet, joins David Nicholson to share his insights on driving innovation at Smartsheet and how they prioritize customer feedback in shaping product...
The New, Seamless Smartsheet User Experience
October 10, 2024

The New, Seamless Smartsheet User Experience

Miya McClain, VP at Smartsheet, shares her insights on the enhanced Smartsheet user experience, highlighting the role of GenAI and exciting new features that promise to keep Smartsheet at the...
Smartsheet ENGAGE Conference, New Product Upgrades, & More
October 9, 2024

Will Smartsheet’s New Enhancements Drive Efficiency and Better Work Management?

Keith Kirkpatrick, Research Director at The Futurum Group shares his insights into the new announcements from Smartsheet, and discusses the benefits for its customers. He also discusses the company’s embrace...
MongoDB Creating FOMO as App Modernization Takes Hold
October 8, 2024

MongoDB Creating FOMO as App Modernization Takes Hold

Nick Patience and Steven Dickens share their insights on how MongoDB 8.0 is driving application modernization through AI, improved performance, and partnerships. Learn how enterprises are embracing this shift to...
Microsoft & BlackRock Sitting in a Tree
October 7, 2024

Microsoft & BlackRock Sitting in a Tree

The Six Five team discusses Microsoft & BlackRock Sitting in a Tree...
New AI-Powered Innovations for Copilot+ PCs and Windows 11
October 7, 2024

New AI-Powered Innovations for Copilot+ PCs and Windows 11

Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights on AI in personal computing, exploring how AI-powered innovations in Copilot+ PCs and Windows 11 are set to revolutionize...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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