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Category: Enterprise Software & Digital Workflows

DTEN Innovates with Compact Video Conferencing for Small Spaces
January 18, 2024

DTEN Innovates with Compact Video Conferencing for Small Spaces

Craig Durr, Research Director at The Futurum Group, sees DTEN's new product as a game-changer for small-room conferencing....
Craig Durr
January 18, 2024

Zoom Enhances Hybrid Work with Visitor Management

Craig Durr, Research Director at The Futurum Group, highlights Zoom's Visitor Management as a significant game-changer in hybrid workplace efficiency and guest experience....
Craig Durr
Zendesk to Acquire AI-Driven Quality Management Platform Klaus
January 18, 2024

Zendesk to Acquire AI-Driven Quality Management Platform Klaus

Keith Kirkpatrick and Sherril Hanson of The Futurum Group provide insights into Zendesk’s announced acquisition of quality management platform provider Klaus, bringing the benefit of analytics on both human and...
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2023 Customer Experience Trends and a Look Ahead
January 18, 2024

2023 Customer Experience Trends and a Look Ahead

Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into 2023 customer experience trends as well as a look ahead at what to expect in 2024....
Accelerating Integration Modernization with Composable Development
January 18, 2024

Accelerating Integration Modernization with Composable Development

In our latest Research Brief, Accelerating Integration Modernization with Composable Development, completed in partnership with Tray.io, we cover the factors that contribute to a fragmented and constrained technology stack and...
AI in 2024: Insights, Ethics, and the Generative AI Revolution - Futurum Tech Webcast
January 17, 2024

AI in 2024: Insights, Ethics, and the Generative AI Revolution – Futurum Tech Webcast

The Futurum Group’s Daniel Newman is joined by Pega’s Peter van der Putten for a conversation on AI in 2024, including insights on ethics, governance and the hype around generative...
Enterprising Insights: Episode 8 – Predictions for 2024 in the Enterprise Software Market
January 17, 2024

Enterprising Insights: Episode 8 – Predictions for 2024 in the Enterprise Software Market

In this episode of Enterprising Insights, Futurum Group Research Director Keith Kirkpatrick discusses six predictions for the enterprise SaaS market, and how they will impact vendors and customers....
Intelligent Transformation: A Conversation with Tray.io - Futurum Tech Webcast
January 17, 2024

Intelligent Automation: A Conversation with Tray.io – Futurum Tech Webcast

The Futurum Group’s Daniel Newman is joined by Tray.io CEO and Co-Founder, Rich Waldron, to discuss the company’s mission to deliver the intelligent autonomous enterprise, enabling organizations to transform every...
Automation Anywhere Launches New Benchmarking Services
January 16, 2024

Automation Anywhere Launches New Benchmarking Services

Keith Kirkpatrick, Research Director with The Futurum Group, covers Automation Anywhere’s announcement of new benchmarking services designed to help companies maximize their automation investments....
Where You Build and Run Your Applications Matters
January 15, 2024

Where You Build and Run Your Applications Matters

In our latest research brief, Where You Build and Run Your Applications Matters, done in partnership with Amazon Web Services (AWS), we analyze how hyperscalers’ infrastructure should be a key...
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IBM Partner Plus Program to Help Partners Grow More Services Revenue
January 15, 2024

IBM Partner Plus Program to Help Partners Grow More Services Revenue

Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights about how the IBM Partner Plus program will help partners grow more services revenue as customers require more...
Dremio and Carahsoft Partner to Bring Data Lakehouse to Public Sector
January 15, 2024

Dremio and Carahsoft Partner to Bring Data Lakehouse to Public Sector

Mitch Lewis, Research Analyst at The Futurum Group, shares his insights on Dremio’s partnership with Carahsoft to bring data lakehouse solutions to the public sector....

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