December 15, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, shares insights from Genesys’ annual update on its Workforce Engagement Management solution, which has been showing steady customer growth and deepening usage....
December 15, 2023
Craig Durr, Research Director at The Futurum Group, describes the new Microsoft Teams app for VDI as a next step in virtual collaboration, enhancing performance and user experience....
December 15, 2023
The Futurum Group’s Ron Westfall and Todd R. Weiss share their insights on why Ericsson gains strategic inroads and channel influence with the $14.5 billion AT&T deal as the Open...
December 11, 2023
Olivier Blanchard, Research Director at The Futurum Group, shares his insights on why Ford Pro and Xcel Energy’s 30x30 Initiative looks like one of the most promising industry partnerships to...
December 11, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into the new collaboration between Qualtrics and Epic, which promises to level up a more personalized patient experience....