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Category: Enterprise Software & Digital Workflows

Enterprising Insights: Episode 12 – Zoho Day 2024 Recap
February 15, 2024

Enterprising Insights: Episode 12 – Zoho Day 2024 Recap

Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, provides a recap of Zoho Day 2024, the SaaS company’s analyst meeting, discussing key highlights and key takeaways from the...
Intel IFS - NVIDIA Tie-up?
February 14, 2024

Intel IFS – NVIDIA Tie-up?

The Six Five team discusses the Intel IFS - NVIDIA tie-up....
Zoho Day 2024
February 14, 2024

Zoho Day 2024

The Six Five team discusses Zoho Day 2024....
CX Wins with Qualtrics, UKG, and Tattle
February 14, 2024

CX Wins with Qualtrics, UKG, and Tattle

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners the University of Utah Health,...
Zendesk Reveals Improvements to Tymedesk Workforce Management Solution
February 14, 2024

Zendesk Reveals Improvements to Tymedesk Workforce Management Solution

Keith Kirkpatrick and Sherril Hanson of The Futurum Group cover Tymeshift’s latest product enhancements and discuss how they should help Zendesk meet the needs of larger customers....
o9 Solutions and AWS Advancing Collaboration for Efficiency
February 13, 2024

o9 Solutions and AWS Advancing Collaboration for Efficiency

Paul Nashawaty from The Futurum Group discusses the collaboration between o9 Solutions and AWS, which offers DevOps teams and developers enhanced integration and automation opportunities....
Xyte Introduces Xyte Connect
February 12, 2024

Xyte Introduces Xyte Connect

Craig Durr and Sherril Hanson at The Futurum Group take a look at Xyte’s launch of Xyte Connect, a feature that will help OEMs better leverage their extended value chain...
Zoho Strategy Melds Social Responsibility, Value, and Functionality
February 12, 2024

Zoho Strategy Melds Social Responsibility, Value, and Functionality

Keith Kirkpatrick, Research Director with The Futurum Group, discusses key insights from Zoho Analyst Day and provides his three takeaways from the event....
AI-Driven Features of Cisco Webex Contact Center
February 12, 2024

AI-Driven Features of Cisco Webex Contact Center

Sherril Hanson, Senior Research Analyst at The Futurum Group, shares insights into a recent Cisco Webex briefing focused on its AI strategy, particularly relating to Webex Contact Center....
Embracing the Long Game: Zoho’s Vision for Sustainable IT Innovation
February 12, 2024

Embracing the Long Game: Zoho’s Vision for Sustainable IT Innovation

Craig Durr, Practice Lead, Workplace Collaboration at The Futurum Group, explores Zoho's unique approach to sustainable IT innovation, emphasizing long-term growth and strategic patience....
RingCentral Announces Unified Patient Care Solution for Healthcare
February 9, 2024

RingCentral Announces Unified Patient Care Solution for Healthcare

Sherril Hanson, Senior Analyst at The Futurum Group, reviews recent introductions to RingCentral’s Healthcare Solution, which focus on EHR integration and the use of generative AI to remove friction points,...
ServiceNow Addressing Upskilling Needs with RiseUp with ServiceNow
February 9, 2024

ServiceNow Addressing Upskilling Needs with RiseUp with ServiceNow

Keith Kirkpatrick, Research Director with The Futurum Group, discusses the demand for industry-wide technology skills training and highlights how RiseUp with ServiceNow is helping to address those needs....

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