Category: Enterprise Software & Digital Workflows

August 5, 2021

The Future of Women in the Workplace and How Hello Career Guru Can Help – Futurum Tech Webcast – Women in Tech Series

In this episode of the Futurum Tech Webcast - Women in Tech Interview Series Futurum’s Shelly Kramer is joined by Hello Career Guru’s Suzanna Keith and Sonal Rinello for a...
August 3, 2021

Poly’s Q1 FY2022 Earnings Reflect Trend Toward Hybrid Work Bodes Well, But There’s Work Ahead

Futurum’s Steven Dickens provides his take on the Q1 FY2022 earnings results for Poly. With remote work driving the need for high quality audio and video solutions, Poly is well...
August 2, 2021

CX Investment and M&A Activity in the News

July 29, 2021

Contentful Secures $175 Million in Series F Round of Funding

Contentful raised $175 million in its Series F as its unique approach to CMS gains momentum taking its valuation above $3 billion....
July 28, 2021

Balancing Privacy with Patient Convenience in Healthcare

July 28, 2021

The Future of the High Tech Industry – The SAP Industry Cloud Series – Futurum Tech Podcast Interview Series

In this new episode of the Futurum Tech Podcast – Interview Series, Futurum co-founder Daniel Newman talks with SAP’s Patrick Maroney and Intel’s Rick Willardson about the changes we are...
July 27, 2021

Financial Services CX: Leveraging Digital Assistants to Provide Automation

July 26, 2021

Zoom Anything But Fatigued with Call Centers – The Six Five Webcast

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss the tech news stories that made headlines this week including earnings reports from Intel and...
July 23, 2021

The Future of the Utilities Industry – The SAP Industry Cloud Series – Futurum Tech Podcast Interview Series

In this new episode of the Futurum Tech Podcast – Interview Series, Futurum co-founder Daniel Newman talks with SAP’s Jennifer Baldwin and Intel’s Mark Davis about the changes we are...
July 22, 2021

Oracle Updates Fusion Cloud ERP And EPM

July 20, 2021

Funding Trends in CX

July 19, 2021

Zoom to Acquire Five9: Turns its Focus on the Contact Center

New broke this weekend that Zoom is going horizontal, turning its attention to the contact center, acquiring Five9 for nearly $15 billion....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.