Category: Enterprise Software & Digital Workflows

December 7, 2021

Back to Basics with Avalara: Everything Businesses Need to Know about Sales Tax Compliance – Futurum Tech Webcast Interview Series

In this episode of the Futurum Tech Webcast, Interview Series, host Shelly Kramer is joined by Avalara’s Maria Tringali for a conversation about the nuances of sales tax compliance and...
December 7, 2021

Cisco Is Taking CX to the Cloud

December 6, 2021

CX Outsourcing Firm Majorel Enters Croatia and Agrees to Acquire Turkish CX Provider Mayen

December 3, 2021

AWS Announces Mainframe Modernization Acceleration Program in Partnership with Micro Focus

Futurum’s Steven Dickens provides his take on the announcements coming out of AWS re:Invent related to the mainframe platform. AWS continues to sharpen its focus on the venerable mainframe platform...
December 2, 2021

Gartner Survey: Most Service and Support Leaders to Advocate Value-Added Customer Service Strategy for 2022

December 1, 2021

How the Right Enterprise Health, Safety and Environment Management Software Can Be a Gamechanger – Futurum Tech Webcast Interview Series

In this episode of the Futurum Tech Webcast, Interview Series, Futurum lead analyst Shelly Kramer is joined by Sodales’ Kirsty Thompson for a conversation about enterprise health, safety, and environment...
December 1, 2021

Salesforce Delivers a Strong Q3 as Platform Bet Accelerates

Salesforce reported fiscal third-quarter earnings for the period ending in October on Tuesday, beating Wall Street expectations on earnings and sales. Futurum's principal analyst Daniel Newman dives into the earnings...
November 30, 2021

Cisco Earnings

November 30, 2021

The SAP TechEd Event

November 30, 2021

Customer Success Teams Help Build Meaningful Customer Engagement

November 29, 2021

Making Markets EP17: Zoom, NVIDIA, Dell, All Goes Well, Even When the Market Disagrees

Zoom, NVIDIA, Dell, All Goes Well, Even When the Market Disagrees. A new episode of Making Markets podcast with host Daniel Newman....
November 23, 2021

Zoom’s Q3 Results Solid, But the Market Clearly Wants More

Zoom reported better-than-expected quarterly earnings on Monday, while warning investors of a revenue slowdown at the video-chat company as the pandemic comes to an end. Futurum's principal analyst Daniel Newman...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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