Category: Enterprise Software & Digital Workflows

Customer experience during disasters and emergencies
July 11, 2022

Managing CX During Disasters and Emergencies

July 8, 2022

The A and R in re:MARS — AWS Automation and Robotics

On this episode of The Six Five – On The Road hosts Patrick Moorhead and Daniel Newman sit down with AWS’s GM of Industrial IoT and Edge Services, Michael MacKenzie,...
July 6, 2022

NVIDIA, Siemens Partner to Target the Industrial Metaverse

Futurum analyst Todd R. Weiss looks at how NVIDIA and Siemens are partnering to develop and enable an industrial metaverse by connecting NVIDIA Omniverse with Siemens Xcelerator platform to empower...
Telecom customer experience automated ticket correlation
July 1, 2022

Utilizing Automated Ticket Correlation to Improve CX Responsiveness

Amazon contact center solutions for CX
June 30, 2022

Amazon Connect Adds Three New Contact Center Capabilities

June 29, 2022

HPE Discover 2022: HPE Amperes Up New ProLiant RL300 Gen11 Servers

Futurum’s Ron Westfall examines why HPE’s new ProLiant RL300 Gen11 server offering aligns with the cloud-native applications development priorities of service providers and digital-first enterprises as well as how using...
June 29, 2022

HPE Discover 2022 News: HPE Deepens Relationships with Red Hat and SUSE

Futurum senior analyst Steven Dickens provides his take on the announcements coming out of HPE Discover about the deepening relationships with Red Hat and SUSE....
Deloitte Digital customer experience
June 29, 2022

Deloitte Digital Unveils TrueServe to Transform Contact Centers

Cisco Live 2019
June 29, 2022

The Recent Cisco Live! Event

The Six Five team discusses the recent Cisco Live! Event....
June 29, 2022

Zendesk to Be Acquired for $10.2 Billion by Investor Group

June 29, 2022

Qualcomm Likely to Supply Apple in 2023 and Quite Possibly Beyond

The news that Qualcomm is likely to continue to supply Apple apparently caught the market by surprise, sending the company’s stock up despite a largely negative day for equities. Futurum's...
June 28, 2022

Cisco Video Phone 8875 for Webex, Designed for Hybrid Workers and Making IT Teams Happy in the Process

Futurum analysts Shelly Kramer and Michael Diamond dive into the new Cisco Video Phone 8875 for Webex, Cisco’s latest addition to its 8800 series video phone lineup announced last week...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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