Category: Enterprise Software & Digital Workflows

October 13, 2022

Welcome to the Hybrid Lobby – A Perspective on Workplace Experience Platforms

In this report, Welcome to the Hybrid Lobby – A Perspective on Workplace Experience Platforms, Craig Durr, Senior Analyst from Wainhouse, part of The Futurum Group family of companies, looks...
October 13, 2022

Spending Time with Creative Pros is a Signal That Adobe’s Figma Acquisition of Figma is a Solid Move

Futurum principal analyst Shelly Kramer spent some time with creative pros this week and shares thoughts from the field on Adobe’s recent news of its intended acquisition of Figma for...
Qualtrics contact center product announcements
October 12, 2022

Qualtrics Releases New Solutions: Real-Time Agent Assist and Automated Call Summaries

October 11, 2022

Logitech Bets on Two Cameras in the Room and Intelligent AI to Make Hybrid Work Meetings More Equitable

Craig Durr, Senior Analyst with Wainhouse, a Futurum Group Company, shares his take on the recently announced Logitech Sight AI camera, why it is a game changer, and the challenges...
October 11, 2022

ScreenBeam and MAXHUB Announce Technology Alliance to Deliver Seamless Hybrid Meeting Experiences

Daniel Root, Senior Analyst with Wainhouse – A Futurum Group Company, covers the news of the recently announced ScreenBeam MAXHUB technology alliance and why this move is a strategic answer...
October 10, 2022

Navigating Oracle Unlimited Licensing Agreements Requires the Right Partner

In our latest research brief, Navigating Oracle Unlimited Licensing Agreements Requires the Right Partner, done in partnership with Palisade Compliance, we explore the complex world of unlimited licensing agreements and...
October 10, 2022

Customer Lifecycle Management: A Game-changer for UC Vendors and Their Customers – Futurum Tech Webcast Interview Series

On this episode of the Futurum Tech Webcast – Interview Series, Futurum's principal analyst and host Daniel Newman is joined by Daren Finney, Senior Vice President, Global Channels for Mitel....
October 6, 2022

GoTo Miradore Acquisition Closes: GoTo Continues Build Out of IT Support Solution and Increasing the Value of Their Bundle

Wainhouse senior analyst Sean Spradling, part of The Futurum Group of companies, covers the closing of the GoTo Miradore acquisition and what he sees ahead for GoTo and its customers....
October 6, 2022

Kyndryl and Microsoft Collaborate to Drive Mainframe Innovation

Futurum senior analyst Steven Dickens provides his take on the latest announcements coming out of Kyndryl and Microsoft around their collaboration in the cloud. As hybrid multi-cloud evolves and the...
October 6, 2022

Innovating for the Future of Work — Solving Real Problems through Design with Purpose – The Six Five Summit Sessions

Innovating for the Future of Work — Solving Real Problems through Design with Purpose – The Six Five Summit Sessions...
Cloud artificial intelligence
October 5, 2022

Genesys Launches Cloud AI Experience for Customer and Employee Journeys

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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