Category: Enterprise Software & Digital Workflows

December 15, 2022

Samsung Sees Growth More than Double for Its Foldables in the Enterprise Market

Futurum analyst Michael Diamond covers the recent announcement by Samsung Electronics on growth figures for its Galaxy Z Fold and Galaxy Z Flip smartphones from January to October 2022, and...
December 15, 2022

Salesforce and Slack CEOs to Depart in January

Stewart Butterfield, CEO of Slack, will be leaving Salesforce in January, just two years after Salesforce announced it was acquiring the company. Futurum's principal analyst Daniel Newman takes a look...
Virtual customer support
December 14, 2022

Virtual CX Will Become a Mainstream Frontline Support Channel by 2028

CX Innovators Tealium
December 14, 2022

CX Innovators: Heidi Bullock, Tealium

Mitel Hybrid Work
December 8, 2022

Making Hybrid Work Work as a Long-Term Solution

The hybrid work model remains a reality for many organizations following the pandemic. Futurum's principal analyst Shelly Kramer explores the shift to hybrid work and how it has shown that...
CX Innovators eGain
December 8, 2022

CX Innovators: Ashu Roy, eGain

December 7, 2022

CommonGround Raises Additional $25M to Help Build an Immersive Virtual Meeting Experience

Wainhouse senior analyst Craig Durr covers news of CommonGround’s raise of an additional $25 million to help build an immersive virtual meeting experience. Will it fly, and ultimately integrate into...
December 7, 2022

Couchbase Continues Upward Trend in an Increasingly Competitive Database Space

Futurum senior analyst Steven Dickens provides his take on the latest updates from innovative database vendor, Couchbase, as it looks to deepen the partnership with AWS and announces robust Q3...
December 6, 2022

Salesforce Q3 2023 Revenues up 14% YoY

Futurum analysts Daniel Newman and Michael Diamond discuss Salesforce’s Q3 2023 earnings results, coupled with the adjustments it has made, should help propel the company for market share gains and...
December 6, 2022

Pexip Partners With Vbrick to Optimize Business Video Security and Management

Futurum principal analyst Shelly Kramer covers the recently announced partnership between Pexip and Vbrick, focused on bringing secure video recordings — and a host of other features — to the...
December 6, 2022

SAP Launches SAP Build its Low-Code Platform, and Partners with Coursera to Empower Developers and Businesses

Futurum principal analyst Shelly Kramer covers announcements from SAP made at its recent TechEd conference, including the launch of SAP Build, a low-code offering on the SAP Business Technology Platform,...
December 6, 2022

Successful Rapid Transformation of Life Sciences Industry Relies on Collaboration — and Box has the Right Tech Solutions to Facilitate That

In this episode of the Futurum Tech Webcast, Futurum principal analyst Shelly Kramer is joined by Manu Vohra, Managing Director, Global Life Sciences for Box, for a conversation on collaboration...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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