Category: Enterprise Software & Digital Workflows

New Avaya-Alvaria Partnership to Focus on Proactive Customer Experience, Outbound Engagement
June 22, 2023

New Avaya-Alvaria Partnership to Focus on Proactive Customer Experience, Outbound Engagement

The Futurum Group’s Daniel Newman and Keith Kirkpatrick provide their insights and analysis on the new Avaya-Alvaria partnership, as their collaboration looks to bring deeper focus on proactive customer outreach...
June 22, 2023

UJET: Leveraging Stability and Data-Handling Policy to Drive Customer Growth

June 22, 2023

Announcements from Verint Engage 2023

June 21, 2023

Shure Introduces MXA902 Integrated Conferencing Ceiling Array, Revolutionizing Audio Solutions for Meeting Rooms

Craig Durr, Senior Analyst at The Futurum Group, covers the introduction of Shure's MXA902 Integrated Conferencing Ceiling Array and its potential to revolutionize audio solutions in meeting rooms. The research...
June 21, 2023

Qualcomm Gives Communications Hardware Vendors a Powerful Foundation for AI-Based Experiences

Sean Spradling, Senior Analyst for Workplace Communication Platforms and Applications at The Futurum Group, examines Qualcomm’s recent announcement of the Video Collaboration Platform....
June 20, 2023

AMD and Hugging Face Team Up to Democratize AI Compute – Shrewd Alliance Could Lead to AI Compute Competition, Lower AI Costs

Mark Beccue, Research Director AI at The Futurum Group examines why AMD and Hugging Face team up to democratize AI compute. The piece explores why the partnership accelerates AMD’s market...
June 20, 2023

Marvell Accelerates Automotive Zonal Architectural Cause with Brightlane Q622x Switch Debut

The Futurum Group’s Ron Westfall assesses why Marvell is advancing Automotive Ethernet innovation to fulfill the evolving demands of the software-defined vehicle era. Through the new Brightlane Q622x switch family,...
June 16, 2023

Adobe Revenue for Q2 2023 Rises 10% YoY to Record $4.82 Billion

The Futurum Group Analysts Daniel Newman and Todd R. Weiss share their insights as Adobe revenue for Q2 2023 rises 10% YoY to record $4.82 billion as the digital creativity...
June 16, 2023

GlobalFoundries and Lockheed Martin Put the National Security Into the US Chipset Supply Chain

The Futurum Group’s Ron Westfall examines why the collaboration between GlobalFoundries and Lockheed Martin directly benefits from the duo’s trusted partner status across the aerospace and defense industries, reaffirming the...
June 16, 2023

Despite a Rise in AI in CX, People Still Prefer to Interact with Humans

June 15, 2023

Oracle Launches Enterprise-Grade Oracle Generative AI Services with Cohere

Daniel Newman, Chief Analyst and CEO and Mark Beccue, Research Director AI at The Futurum Group cover Oracle’s launch of enterprise-grade AI services with Cohere. The piece explores the impact...
June 15, 2023

Webex Contact Center Incorporates Generative AI Conversation Summaries

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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