Category: Enterprise Software & Digital Workflows

ServiceNow Delivers Robust Results in Q3 2023, Beating Expectations
November 1, 2023

ServiceNow Delivers Robust Results in Q3 2023, Beating Expectations

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover ServiceNow’s Q3 2023 earnings and discuss how the company’s strong AI strategy and execution plan are delivering robust results to customers...
CX Wins for UKG, Press Ganey, and SugarCRM
October 31, 2023

CX Wins for UKG, Press Ganey, and SugarCRM

Alex Gaw, contributing analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX...
IBM Earnings
October 31, 2023

IBM Earnings

The Six Five team discusses IBM Earnings results in this highlight from episode 190 of the Six Five Webcast....
NVIDIA creating Arm-based SOC?
October 31, 2023

NVIDIA creating Arm-based SOC?

The Six Five team discusses NVIDIA creating Arm-based SOC in this highlight from episode 190 of the Six Five Webcast....
Microsoft Earnings
October 31, 2023

Microsoft Earnings

The Six Five team discusses Microsoft Earnings in this highlight from episode 190 of the Six Five Webcast....
VAST Data Partners with Lambda to Power GPU Cloud
October 31, 2023

VAST Data Partners with Lambda to Power GPU Cloud

Mitch Lewis, Research Analyst at The Futurum Group, shares his insights on the partnership between VAST Data and Lambda....
How Lamini Optimized LLM Finetuning System on AMD GPUs
October 31, 2023

How Lamini Optimized LLM Finetuning System on AMD GPUs

Dave Raffo, Senior Analyst at The Futurum Group, dissects Lamina CTO Greg Diamos’ step-by-step account of how the startup built its LLM Superstation on AMD Instinct GPUs....
Talking Qualcomm, Microsoft, NVIDIA and Arm, Google, Intel, IBM
October 30, 2023

We are Live! Talking Qualcomm, Microsoft, NVIDIA and Arm, Google, Intel, IBM

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss Qualcomm Snapdragon Summit 2023, NVIDIA creating Arm-based SOC, and the latest earnings from Microsoft, Google,...
CX Wins With Emplifi, LiveVox, and Qualtrics
October 30, 2023

CX Wins With Emplifi, LiveVox, and Qualtrics

Alex Gaw, contributing analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives Emplifi, LiveVox,...
October 27, 2023

Webex Introduces AI Capabilities for Contact Center Agent Support

Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into Cisco Webex contact center-related announcements at WebexOne. AI will be used to reduce contact center agent burnout and...
Frontline Worker Experience Interview with Dr. Benjamin Granger
October 27, 2023

Frontline Worker Experience: Interview with Dr. Benjamin Granger

Sherril Hanson, Senior Analyst at The Futurum Group, interviews Dr. Ben Granger, chief workplace psychologist at Qualtrics, and shares insights into how Southwest Airlines is supporting frontline workers and the...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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