Category: Enterprise Applications

In this episode of Future of Work Talk and the Futurum Tech Webcast, host Shelly Kramer is joined by Shameem Smillie, the Director of Global Contact Center Solutions at Mitel for a conversation around connection, personalized customer experiences, and what ‘meaningful connections’ mean in a digital world, what the future of work looks like in post-pandemic times — and some practical ways businesses can think about strengthening their communication skills.
The SAP Capgemini deal boosts SAP’s contingent workforce management proposition, expanding awareness of SAP Fieldglass. Futurum’s Ron Westfall covers the contingent workforce management market segment, what’s ahead, and how this move improves SAP’s competitive position to directly challenge its major workforce rivals by meeting the burgeoning demands of major clients, such as Capgemini. With this win, SAP fortifies its competitive standing in fulfilling the burgeoning distributed workforce demands of workforce, especially including unique contingent workforce requirements.
Oracle delivered at expectations this quarter while seeing strong growth in its Cloud and SaaS offerings driving 3% revenue growth.
The coming year will be a challenging one for supply chain management decision makers as they grapple with the lessons learned from the supply chain disruptions linked to the global pandemic, geopolitical trade disputes, and unanticipated outcomes from natural disasters. Futurum’s Ron Westfall takes a look at how improving supply chain reliability and mitigating disruptions to supply chain networks is attainable by adopting best practices such as holistic mapping of the supply chain network and putting increased focus on revenue assurance priorities, transparency enforcement, and upscaling of the partner selection process.
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss the tech new stories that made headlines this week including earnings reports from Zoom, HPE and Marvell, a recap of Zoho Days, and an overview of the announcements from MS Ignite.
Yac, a provider of voice-based collaboration tools, has raised a new round of investment from GGV Capital and the Slack Fund. Futurum’s Fred McClimans discusses the potential of voice-based messaging as part of enterprise collaboration and why this approach is worth exploring further.
As remote collaboration continues to become the new bedrock of digital collaboration, voice-processing technologies are increasingly embedding themselves in the very platforms that organizations depend on for those types of communications. Improving the accuracy of voice-processing technologies by applying lessons learned from adapting to atypical speech will have significant impact across the board. Futurum’s Olivier Blanchard takes a look at what voice assistants trained to understand atypical speech mean to the future of work as well as a dive into some of the projects currently underway.
At this year's Microsoft Ignite, the company announced a set of deeper integrations between its Dynamics and Teams Platforms.
Zoom significantly outperformed the market in its fiscal Q4 beating estimates on the top and bottom line heading into the new year.
Salesforce finished its year delivering 20% growth for the quarter and 24% for the year. Going forward it anticipates similar growth in FY 21

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