Category: Digital Transformation

Pulling your board into the tech circle should enhance the momentum of your digital transformation, not detract from it. For digital transformation to be, well, transformational, board members will need to be fully engaged—and informed—regarding tech advancement.
Success with RPA is all about adjusting your thinking. That’s what digital transformation is all about—it’s not the technology, it’s about people. In the past we weren’t looking for (or thinking about) things like “how do we make this easier for employees” or “how do we make this better for the customer.” Now we are thinking about these things, and we’re building processes that think the way that employees think, or want and we’re focusing on what customers want and need from us.
IoT has the ability to deliver next level data that incorporates consumers user generated content with sensor data that will deliver better experiences and improve analytics. The CMO must lead this initiative to maximize IoT data.
Best Buy moves deeper into healthcare in general and the senior care market in particular with the acquisition of Critical Signal Technologies. Both Great Call and CST complement Best Buy’s existing customer care capabilities Geek Squad (tech support) and In-Home Advisors. These two customer care teams will be able to support senior citizens in the home, as well as provide senior health care. It also protects and pivots a traditional retail brand originally known as a great place to buy a computer or a TV into something much, much more.
BlackBerry was an iconic product and brand. But what most people don't realize is the enterprise software company born in its wake.
Optimizing your business with technology is not the same as digital transformation with a customer centric approach. Next generation technologies can enable digital transformation if they are properly utilized.
On this edition of the Futurum Tech Podcast, something is afoot at the Circle Koh, what Judge Koh's bizarre decision in the FTC versus Qualcomm case actually means for the future of Qualcomm and the future of 5G, Amazon's next healthcare wearable might be able to actually read moods, SpaceX's broadband satellite moonshot gets a boost, Tesla autopilot gets trashed by Consumer Reports, trouble in Snapchat paradise. Those stories and more coming up on this episode on FTP.
On this week's FTP, Futurum of Tech Podcast, we take a look at Uber's IPO. Is it really a lift for the company? We don't think so. We'll also take a look at the MS Build Conference and SAP Sapphire Conference. We'll take a look at Google's new privacy focus, which seems a lot like Facebook's of late. And we'll take a look at the rise of drones in the air, from the FAA and their predictions for the 2023 timeframe, as well as what Nutanix is doing in the hybrid cloud VDI space. All this and more on this week's edition of FTP.
What does privacy mean in the age of digital transformation? Do companies care, will they ever care? A look into the state of privacy and how it may be a differentiator in the future.
The SAS Global Forum 2019 event this past week focused on innovation to improve decision-making. Here are my observations and thoughts on next steps that are important for SAS.

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