Subjects Include Retail and AI, Investing in EX, and Achieving Exceptional CX
The Futurum Group’s Alex Gaw provides a roundup of new and recent CX research findings from Deloitte in collaboration with Oracle Retail and MIT Technology Review Insights, along with reports from Officevibe and Execs In The Know.
Scality Demonstrates Improved Sustainability With Silver EcoVadis Rating
Mitch Lewis, Research Analyst at The Futurum Group, shares his insights into Scality’s sustainability initiatives and its latest sustainability rating.
Enhancements Help Enterprises Drive Productivity, Reduce Costs, and Improve EX and CX
Keith Kirkpatrick, Research Director at The Futurum Group, covers ServiceNow’s Now Platform Vancouver Release and discusses the Now Assist generative AI strategy, pricing, and first-mover status among platform vendors.
Zoom Enhances Its Offering With Workforce and Quality Management
Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into Zoom’s launch of Workforce Engagement Management, which includes both Zoom Workforce Management and Zoom Quality Management.
Infusion of AI-Powered Workflows Improve Efficiency and Engagement for Providers and Patients
Keith Kirkpatrick, Research Director at The Futurum Group, covers Oracle’s EHR enhancements, including open APIs and a clinical digital assistant, and discusses why integration and data security will be paramount to the platform’s success.
The Futurum Group’s Steven Dickens and Camberley Bates discuss the launch of Lenovo’s enhanced edge capabilities. Lenovo expands its TruScale IaaS model to include edge AI servers, targeting efficient AI deployment at the network edge.
The AI Training From IBM Will Focus On Underrepresented Workers in the Workforce and Include a New Generative AI Course Roadmap
Todd R. Weiss, Analyst with The Futurum Group, shares his insights as IBM pledges to deliver free AI job training to 2 million workers by 2026 to help fill the global AI and generative AI skills gap.
On this episode of The Six Five Connected, host Diana Blass explores the Generative AI solutions spearheaded by AT&T and DISH Wireless. She also chats with IBM about the infrastructure investments needed in a telco's network and operations for Generative AI to thrive.
On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome AI.IO’s Jonathan Lee for a conversation on how ai.io leverages Intel’s AI solutions to democratize athletic scouting, development and insights for athletes across the globe.
In our latest Lab insight report, Performance Review of Dell VxRail HCI with Broadcom 100 GbE Networking, The Futurum Group Labs team independently reviewed the testing of Dell VxRail systems, comparing the performance of 25 GbE networking to configurations using 100 GbE Broadcom network interfaces.
On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Intel’s Jim Johnson and Acer’s Jerry Kao for a conversation on Intel’s largest client architectural shift in 40 years and what makes this shift so exciting for the future of AI-ready PCs.
